Stephanie Torres
Dallas
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Razzoo's Cajun Cafe
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Receptionist
Mutual Title
05.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Front Desk Receptionist
Mutual Title
05.2021 - 08.2021
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Janitorial Worker
self-employed
10.2019 - 04.2021
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
Receptionist
Title Company / Law Office
06.2019 - 08.2019
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High school diploma -
School Of Science And Engineering
Dallas, TX06.2021
Skills
- Phone etiquette
- Customer service
- Front Desk
- Communication skills
- Data Entry
- Clerical Experience
- Bilingual
- Computer skills
- Organization skills
- Attention to detail
- Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Razzoo's Cajun Cafe
03.2024 - Current
Front Desk Receptionist
Mutual Title
05.2022 - 08.2023
Front Desk Receptionist
Mutual Title
05.2021 - 08.2021
Janitorial Worker
self-employed
10.2019 - 04.2021
Receptionist
Title Company / Law Office
06.2019 - 08.2019
High school diploma -
School Of Science And Engineering
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