Stephanie Torres
Ross Dress for Less
Merrillville,IN
5
years of professional experience
Dedicated team supervisor with experience in training and mentoring staff. Skilled in optimizing operations and ensuring compliance, contributing to enhanced productivity and customer satisfaction.
Work History
Associate
4 Years 2 Months- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Collaborated with management to implement promotional displays, enhancing visual merchandising effectiveness.
- Streamlined checkout processes, improving customer wait times and overall shopping experience.
Team Supervisor
1 Year- Mentored team members in customer service best practices, improving service quality.
- Coordinated shift schedules to align staffing with peak demand, maximizing productivity.
- Supervised daily operations, ensuring adherence to safety and quality standards for consistent service.
- Ensured timely delivery of customer orders ensuring customers have items in hand in a timely manner.
Education
High School Diploma
Skills
Customer service
Time management
Attention to detail
Promotional display setup
Customer interaction
Cash handling
Timeline
Associate
Ross Dress for Less
06.2022 - CurrentRead More
Team Supervisor
Taco Bell
08.2021 - 08.2022Read More
Westside Leadership Academy
High School Diploma
Read More