Stephanie Tran
FUQUAY-VARINA,North Carolina
Summary
Dynamic Assistant Manager with a proven track record at Angel Nails Spa, excelling in team leadership and customer service. Skilled in strategic inventory management and fostering a collaborative work environment, enhancing operational efficiency and guest satisfaction. Recognized for multitasking abilities and commitment to workplace safety compliance, driving positive outcomes in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Angel Nails Spa
- Managed daily operations, ensuring efficient workflow and optimal customer service.
- Trained and supervised staff to enhance performance and maintain service standards.
- Implemented inventory management procedures to streamline product availability.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managing Family Business to help support team members who are struggling.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
06.2025 - Current
- Prepared and served food items according to company standards, ensuring consistency and quality.
- Maintained cleanliness and organization of workstations, enhancing efficiency during peak hours.
- Managed cash register operations, processing transactions accurately and efficiently.
- Monitored inventory levels, restocking supplies as needed to prevent disruptions in service.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Server
Osha Thai Kitchen and Sushi
03.2024 - 08.2024
- Provided exceptional customer service to enhance guest satisfaction and uphold restaurant reputation.
- Assisted in menu knowledge training for new staff, improving team performance and service quality.
- Managed dining area cleanliness, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
- Supported inventory management by tracking stock levels and notifying management of shortages.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Culver's Restaurant
04.2020 - 04.2020
- Delivered food promptly to tables, ensuring customer satisfaction and adherence to restaurant standards.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to communicate orders efficiently and resolve any discrepancies.
- Learned menu items thoroughly to provide accurate information and recommendations to guests.
- Ensured proper food handling procedures were followed to maintain safety and quality standards.
- Contributed to positive dining experiences through attentive service and proactive problem-solving skills.
- Supported team members during peak hours by managing multiple orders effectively.
- Adapted quickly to changing environments and prioritized tasks in a fast-paced setting.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
High School Diploma - Game Design
Fuquay-Varina High-school
Fuquay-Varina, NC04.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Multitasking
- Workplace safety compliance
- Verbal and written communication
- Strategic thinking
- Team collaboration
- Time management
Languages
Vietnamese
Native or Bilingual
Timeline
Crew Member
Bojangles' Famous Chicken 'n Biscuits
06.2025 - Current
Server
Osha Thai Kitchen and Sushi
03.2024 - 08.2024
Food Runner
Culver's Restaurant
04.2020 - 04.2020
Assistant Manager
Angel Nails Spa
High School Diploma - Game Design
Fuquay-Varina High-school