Stephanie Valdez
Kyle,TX
Summary
Dynamic Human Services Technician at Texas Department Of Family Protective Services, skilled in effective communication and problem-solving. Expertly facilitated family interactions and enhanced client outcomes through meticulous record-keeping and strategic organization. Committed to continuous improvement and achieving goals, ensuring reliable support in complex social service environments.
Experienced with supporting clients in diverse human services settings. Utilizes strong communication and problem-solving skills to address client needs effectively. Track record of building trust and rapport with clients while coordinating essential services.
Overview
6
6
years of professional experience
Work History
Human Services Technician
Texas Department Of Family Protective Services
12.2024 - Current
- Assisted clients in navigating social services resources to support family needs and improve outcomes.
- Oversee interactions between parents and their children during visits.
- Record all notes in the impact software.
- Assist with transporting children to visits with their parents and other scheduled appointments, such as medical, dental, and eye care visits.
- Upload monthly pictures of the kids in our unit and utilize the master tracker, which is an Excel spreadsheet, to keep tabs on which photos have been uploaded.
Administrative Manager
Ibarra Roofing LLC
06.2021 - 11.2024
- Developed training materials for new hires, facilitating onboarding and knowledge transfer.
- Supported budgeting processes by tracking expenses and processing invoices accurately.
- Implemented filing systems to improve document retrieval and maintain data integrity.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Inspection Section Team Member
CGT
07.2019 - 07.2022
- Conducted thorough inspections of products to ensure compliance with quality standards
- Collaborated with team members to maintain efficient workflow during peak production periods
- Documented inspection results accurately, facilitating prompt reporting of defects and non-conformance
- Assisted in training new staff on inspection protocols and equipment usage
- Utilized inspection tools and software to enhance accuracy of evaluations
- Increased inspection speed with the introduction of innovative tools and techniques, reducing turnaround time for project completion.
- Managed workload effectively under tight deadlines without compromising attention to detail or sacrificing accuracy in inspection outcomes.
Education
High School Diploma -
Continental Academy
Kyle, TX09.2012
Skills
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Reliability
- Effective communication
- Professionalism
- Decision-making
- Active listening
- Goal setting
- Continuous improvement
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Adaptability and flexibility
- Case documentation
- Relationship building
- Task prioritization
- Self motivation
- Analytical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised a team of 5 staff members.
LANGUAGES
Spanish
Beginner
Timeline
Human Services Technician
Texas Department Of Family Protective Services
12.2024 - Current
Administrative Manager
Ibarra Roofing LLC
06.2021 - 11.2024
Inspection Section Team Member
CGT
07.2019 - 07.2022
High School Diploma -
Continental Academy