Stephanie Valdez
San Diego,CA
Summary
Dependable Retail Professional experienced in cashiering, deli service, merchandising, and night shift supervision. Delivered exceptional customer support and effectively trained associates while maintaining clean, well-stocked sales floors. Contributed to efficient store operations through strong teamwork, problem-solving, and organizational skills.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Clerk Managing /Night Shift Supervisor
VONS
San Diego, California
06.2022 - 10.2026
- Supervised overnight grocery team at VONS and directed stocking and shelf recovery tasks.
- Monitored freight receiving, organized backroom, and ensured proper product placement for optimal store presentation.
- Trained associates on stocking, rotation, and merchandising standards to enhance team efficiency.
- Checked shelf tags and updated price labels to ensure accurate pricing throughout VONS store.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Resolved employee issues by actively listening and providing effective solutions.
- Built and maintained productive relationships with employees.
- Communicated with customers and employees to answer questions or explain information.
- Answered phones in a courteous manner while providing excellent customer service.
- Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Worked alongside GM clerks and Grocery clerks to finish loads and face store before opening to the public
GM Clerk
VONS
San Diego, California
04.2019 - 06.2022
- Assisted VONS customers with item location and product questions.
- Listened to customer needs to identify and recommend best products and services.
- Stocked VONS general merchandise shelves with seasonal and grocery items.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Organized VONS backroom stock for efficient replenishment and access.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Lifted materials of various weights for inventory management.
Deli Clerk
VONS
San Diego, California
12.2016 - 04.2019
- Prepared sandwiches, salads, and party trays to meet customer needs at VONS service counter
- Sliced deli meats and cheeses for VONS customers
- Stocked deli cases with fresh products and rotated inventory
- Acted as manager during Deli Department Manager's absence, ensuring smooth operations and staff coordination
- Trained and supervised new employees on proper protocols to maintain service quality and efficiency
- Monitored product freshness and removed outdated items from cases
- Assisted in department inventory every month
- Followed safety procedures and used proper safety equipment to ensure everyone's safety
- Worked closely with others and stepped in to help anyone who needed assistance
Cashier/Senior Sandwich Artist
Bruegger's Bagels
San Diego, CA
10.2013 - 01.2018
- Collaborated with team members to streamline cashier transactions, enhance customer assistance, and maintain store cleanliness standards.
- Balanced multiple customer needs simultaneously in a fast-paced environment to ensure satisfaction.
- Communicated deals and promotions to enhance customer engagement.
- Closely followed standard procedures for safety food preparations to ensure customer satisfaction.
- Led training sessions for new staff, ensuring clear understanding of job expectations and promoting consistent service quality.
Education
High School Diploma -
Alessandro High School
Hemet, CA06-2012
Skills
- Inventory management
- Stock rotation
- Merchandising standards
- Shelf labeling
- Backroom organization
- Customer service
- High-volume multitasking
- Strong organizational skills
- Effective problem solving
- Effective team communication
- Team collaboration
- Adaptability in feedback
- Independent work
- Able to pick up on new things quickly
Languages
English
Professional
Spanish
Professional
Timeline
Clerk Managing /Night Shift Supervisor
VONS
06.2022 - 10.2026
GM Clerk
VONS
04.2019 - 06.2022
Deli Clerk
VONS
12.2016 - 04.2019
Cashier/Senior Sandwich Artist
Bruegger's Bagels
10.2013 - 01.2018
High School Diploma -
Alessandro High School