Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Valencia

Arlington,United States

Summary

My name is Stephanie Valencia, I am a 22 year-old from Arlington, TX whose recently graduated from Texas Tech University with a Bachelors of Science degree in biology. I am currently looking to expand my experience in the healthcare work field in the DFW area. I am eager to not only provide my work ethic but to be apart of a team and learn more about the healthcare environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Orlando's Italian Restaurants
05.2023 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

To-Go Server

On The Border
10.2022 - 05.2023
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
  • Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
  • Adapted quickly to menu changes and specials to provide accurate information and recommendations to customers.

To-Go Server

Pappas Restaurants Inc.
06.2021 - 08.2021
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Education

Bachelor of Science - Biology

Texas Tech University
Lubbock, TX
05-2025

Phlebotomy Technician Certification -

South Plains College
Levelland, TX
04-2024

High School Diploma -

Lamar High School
Arlington, TX
05-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Patient care
  • Specimen handling
  • Patient confidentiality
  • Blood collection techniques
  • Positive attitude
  • Compassionate caregiving
  • Communication skills
  • Bilingual- Spanish

Certification

  • PT - Certified Phlebotomy Technician through National Healthcareer Association

Timeline

Server

Orlando's Italian Restaurants
05.2023 - 11.2024

To-Go Server

On The Border
10.2022 - 05.2023

To-Go Server

Pappas Restaurants Inc.
06.2021 - 08.2021

Bachelor of Science - Biology

Texas Tech University

Phlebotomy Technician Certification -

South Plains College

High School Diploma -

Lamar High School

Similar Profiles

CREATE PROFILE