Stephanie Vargas
Houston
Summary
I have worked in the customer service industry for approximately 10 years ensuring customer satisfaction while maintaining a good operational flow and working through any unexpected situations should they arrive. As the years have passed I have learned plenty from my previous and current managers on how to be a team player and have a proper work ethic.
Overview
10
10
years of professional experience
Work History
Lead Cashier
Circkle K
Houston, TX
10.2020 - Current
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on customer service standards and operational procedures.
- Implemented process improvements that enhanced checkout speed and reduced errors.
- Managed inventory control, ensuring proper stock levels and minimizing discrepancies.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Cashier
Park Plaza Pharmacy
Houston, TX
04.2018 - 09.2020
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, reconciling daily transactions.
- Assisted inventory management by restocking shelves and organizing products.
- Implemented improvements to checkout processes, reducing wait times for customers.
Sandwich Artist
Subway
Houston, TX
07.2016 - 10.2018
- Crafted sandwiches to meet customer specifications while maintaining quality standards.
- Operated food preparation equipment adhering to safety and hygiene protocols.
- Assisted in training new team members on sandwich assembly techniques and customer service best practices.
- Ensured inventory levels were maintained through regular stock checks and organized storage solutions.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
High School Diploma -
Option High School
Texarkana, TXSkills
- Training and coaching
- Customer assistance
- Cash handling
- Issue resolution
- Store policies enforcement
- Point of sale operation
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Lead Cashier
Circkle K
10.2020 - Current
Cashier
Park Plaza Pharmacy
04.2018 - 09.2020
Sandwich Artist
Subway
07.2016 - 10.2018
High School Diploma -
Option High School