Stephanie Vazquez Villafuerte
Houston
Summary
Highly adaptable professional with strong organizational, multitasking, and customer service skills developed through diverse roles in administrative support, leadership, and retail environments. Proficient in Microsoft Office Suite, fluent in Spanish, and experienced in problem-solving and teamwork to drive results. Ready to bring expertise and dedication to succeed in the desired role.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
Convenient Urgent Care
Houston, TX
12.2023 - Current
- Managed scheduling logistics for appointments, optimizing resource allocation while minimizing wait times for clients.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Managed incoming calls with professionalism, directing inquiries to appropriate departments for efficient resolution.
SALE ASSOCIATE
Garage
Houston, TX
06.2024 - Current
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Demonstrated excellent organizational skills while stocking shelves and arranging displays.
SECRETARY
Gutierrez Y Landscaping
Houston, TX
08.2018 - 08.2024
- Maintained organized calendar of important meetings and events.
- Composed professional correspondence such as letters, memos, emails.
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel and Outlook.
STUDENT MANAGER
Chick-Fil-A
Lubbock, TX
10.2023 - 12.2025
- Utilized organizational and planning skills to effectively coordinate events and activities.
- Trained new staff members on proper procedures related to managing student affairs.
- Displayed leadership qualities by encouraging students to take initiative on projects or assignments.
ASSOCIATE
Pandora
Houston, TX
05.2022 - 11.2023
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Approached customers and initiated conversations to determine needs and preferences.
- Sold products to customers by explaining product features and benefits.
STUDENT ASSISTANT
Child Development Research Center
Lubbock, TX
09.2021 - 10.2023
- Maintained a secure environment for all children, following established safety standards.
- Supervised outdoor playtime to support child safety.
- Helped children develop positive interpersonal relationships with peers and adults.
SERVER
Gringo's Mexican Kitchen
Stafford, TX
12.2020 - 07.2021
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
INTERN HUMAN RESOURCES
Houston Methodist Hospital
Houston, TX
08.2019 - 03.2020
- Maintained confidential records of personnel information in accordance with company guidelines.
- Supported leaders on projects to enhance efficiency and effectiveness of organization.
- Obtained hands-on working experience to demonstrate educational skills and gain industry knowledge.
Education
Bachelor of Science - PSYCHOLOGY
Texas Tech University
Lubbock08.2026
HIGH SCHOOL DIPLOMA - undefined
Energy Institute High School
Houston01.2020
Skills
- Microsoft Software
- File management
- Customer service
- Teamwork and collaboration
- Adaptability and flexibility
- Scheduling appointments
- Customer/Client relations
LANGUAGES
Spanish Fluent
Interests
Medical Field (Pediatrics)
Timeline
SALE ASSOCIATE
Garage
06.2024 - Current
Intake Coordinator
Convenient Urgent Care
12.2023 - Current
STUDENT MANAGER
Chick-Fil-A
10.2023 - 12.2025
ASSOCIATE
Pandora
05.2022 - 11.2023
STUDENT ASSISTANT
Child Development Research Center
09.2021 - 10.2023
SERVER
Gringo's Mexican Kitchen
12.2020 - 07.2021
INTERN HUMAN RESOURCES
Houston Methodist Hospital
08.2019 - 03.2020
SECRETARY
Gutierrez Y Landscaping
08.2018 - 08.2024
HIGH SCHOOL DIPLOMA - undefined
Energy Institute High School
Bachelor of Science - PSYCHOLOGY
Texas Tech University