Stephanie Velasco

Account Executive | SaaS, IT & MSP Solutions

• Drove quota-carrying inside sales motions for SaaS-based IT infrastructure, security, and cloud solutions, supporting both direct customers and partner-led (channel) engagements.
• Built and managed a defined territory and pipeline, collaborating closely with Account Managers, Sales Engineers, SDRs, Marketing, and Renewals teams to drive revenue growth.
• Identified and engaged key decision-makers within targeted accounts, initiating and advancing opportunities through discovery, solution alignment, and close.
• Conducted virtual, web-based product demonstrations and presentations, clearly communicating cloud and security value propositions to technical and business stakeholders.
• Developed pipeline through proactive outbound prospecting and coordinated sales development efforts using Outreach and ZoomInfo.
• Executed consultative, solution-selling techniques to overcome objections, position product benefits, and progress opportunities through the sales cycle.
• Accurately documented and tracked all prospect and customer interactions, opportunities, and forecasts in Salesforce CRM.
• Delivered consistent weekly and monthly forecasts to leadership while managing a high volume of opportunities in a fast-paced environment.
• Supported marketing initiatives and partner activities, including virtual events, trade shows, and targeted account campaigns.
• Consistently met or exceeded sales targets by aligning customer needs with scalable, secure SaaS solutions.

• In person and over the phone sales presentations
• Prospect new accounts and existing ones for opportunities
• Consistent follow up calls to close leads
• Conduct quality assurance audits to ensure products are delivered on time and to clients’ satisfaction
• 127% of Monthly Sales for 2 years
• Communicating with clients and gathering information about projects budgets and timelines
• On Average made 80 outbound calls per day
• Email blast campaigns 500 emails 3 times a week
• Reporting and recording all sales activities in CRM
• Preparing and presenting new proposal bids.

• Handled leads from heavy inbound calls and emails
• Outbound calls to prospect potential clients
• Composed proposals and estimates for potential clients
• Worked with residential and commercial clients
• Customer Service Representative
• Handled calls for current clients, technicians and managers
• Set appointments for current clients
• Maintained 120% of monthly commit for 4 years
• 4 x Presidents club winner
• Top 3 sales person for 4 consecutive years
• Relay pest information to customers with questions and concerns
• 75 outbound cold calls per day and 75 inbound total calls 150.

• Problem solving, case finding, merchandise count
• Maintain clean and organized work station
• Print out FedEx/UPS shipping labels
• Input orders into system
• Make outbound phone calls to big vendors to upsell new products.

• Answer phone calls, redirect them as needed
• Managed a team
• Pushed products out to the floor in a presentable manner
• Made sure customers were satisfied and requests were fulfilled at all times.