Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Villegas

Glendale,CA

Summary

Successful at excelling in fast-paced, competitive banking environments. Good customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and banker support.

Overview

8
8
years of professional experience

Work History

Associate Banker

Chase Bank
10.2021 - Current
  • Cash Audits
  • Providing information on Products and Services.
  • Work with team to complete daily tasks.
  • Handle transactions: check cashing, deposits, withdrawals, transfers, payments, wires, cashier's checks.
  • Train On Boarding Members on Teller Express policies and procedures.
  • Prepare Shipments for out going cash as well as placing Cash orders for the branch.
  • Banker Support: Fraud and Claims.

Porter

Essex Property Trust
06.2019 - 04.2021
  • Cleaned and organized building areas as required.
  • Maintained building exteriors for professional, clean presentation standards.
  • Stored supplies safely and securely to prevent theft and damage.
  • Increased workplace safety by immediately reporting potential hazards.
  • Supervised supplies in inventory and submitted reorder requests.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Sales Associate Team Leader

Universal Studios Hollywood
01.2016 - 11.2018
  • Trained and developed new hires in product knowledge, customer service, and selling techniques..
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.


Education

High School Diploma -

Benjamin Franklin Senior High School
Los Angeles, CA

Skills

  • New Hire Training
  • Cash Handling
  • Customer Service
  • Verbal Communication
  • Attention To Detail
  • Fast Learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Associate Banker

Chase Bank
10.2021 - Current

Porter

Essex Property Trust
06.2019 - 04.2021

Sales Associate Team Leader

Universal Studios Hollywood
01.2016 - 11.2018

High School Diploma -

Benjamin Franklin Senior High School

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Stephanie Villegas