Stephanie Villegas
Glendale,CA
Summary
Successful at excelling in fast-paced, competitive banking environments. Good customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and banker support.
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase Bank
10.2021 - Current
- Cash Audits
- Providing information on Products and Services.
- Work with team to complete daily tasks.
- Handle transactions: check cashing, deposits, withdrawals, transfers, payments, wires, cashier's checks.
- Train On Boarding Members on Teller Express policies and procedures.
- Prepare Shipments for out going cash as well as placing Cash orders for the branch.
- Banker Support: Fraud and Claims.
Porter
Essex Property Trust
06.2019 - 04.2021
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Increased workplace safety by immediately reporting potential hazards.
- Supervised supplies in inventory and submitted reorder requests.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Sales Associate Team Leader
Universal Studios Hollywood
01.2016 - 11.2018
- Trained and developed new hires in product knowledge, customer service, and selling techniques..
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
High School Diploma -
Benjamin Franklin Senior High School
Los Angeles, CASkills
- New Hire Training
- Cash Handling
- Customer Service
- Verbal Communication
- Attention To Detail
- Fast Learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate Banker
Chase Bank
10.2021 - Current
Porter
Essex Property Trust
06.2019 - 04.2021
Sales Associate Team Leader
Universal Studios Hollywood
01.2016 - 11.2018
High School Diploma -
Benjamin Franklin Senior High School
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