Avid reader and member of a book club
Extensive international travel with experience of other cultures
Creativity developed with crafting - created dozens of chronological scrapbooks for my children
Photography
Hiking
STEPHANIE WAARAMAA
Gilbert,AZ
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
17
17
years of professional experience
Work History
RECEPTIONIST AND ATTENDANCE TECHNICIAN
CHANDLER ONLINE ACADEMY HIGH SCHOOL
CHANDLER, AZ
07.2025 - Current
- Serve as the first point of contact for students, parents, and staff through phone and email.
- Manage incoming calls, emails, and inquiries, providing accurate information and directing requests to appropriate departments.
- Educate new students on online attendance requirements and submission.
- Educate new students on online attendance requirements, ensuring successful submission.
- Maintained and organized multiple spreadsheets to track students' attendance submissions accurately.
- Handle the distribution, tracking, and maintenance of laptops to all students at COA.
- Manage distribution, tracking, and maintenance of laptops, facilitating access to technology for all students at COA.
- Utilized various proprietary software programs to support school district operations.
- Maintain HIPAA & FERPA policies regarding employees, students, and documents.
ADMINISTRATIVE SECRETARY
CHANDLER ONLINE ACADEMY ELEMENTARY
CHANDLER, AZ
05.2024 - 05.2025
- Coordinate and support the principal and teachers in an online elementary school setting.
- Utilized multiple proprietary software programs to enhance operational efficiency within the school district.
- Maintain HIPAA & FERPA policies regarding employees, students, and documents.
- Maintain the utmost discretion when dealing with sensitive material and topics.
- Master the multiple proprietary computer software programs for the school district.
- Coordinated purchasing of curriculum and supplies to ensure availability for instructional needs.
- Frequently use Canva and S’More for monthly newsletters.
- Managed employee files while serving as liaison to facilitate communication between employees and human resources.
- Handle the purchasing of needed curriculum and supplies.
- Maintain all budget accounts.
- Maintained and updated school website content, ensuring information was accurate, current, and accessible to students, parents, and staff.
- Handle the distribution, tracking, and maintenance of laptops to all students at COA.
Counseling Secretary
CASTEEL HIGH SCHOOL
QUEEN CREEK, AZ
10.2018 - 05.2024
- Coordinate and support 8 Counselors, 1 Social Worker, and the College & Career Specialist in a 7-12 school with 3000 students.
- Updated and organized spreadsheets and reports for accurate data management.
- Supported parents and students in addressing educational and emotional needs, enhancing overall student well-being.
- Triage students to assess needs and determine appropriate course of action, facilitating timely interventions.
- Provided training to students on responsibilities and tasks for teacher assistant roles.
- Developed a process for managing student aides' activities and whereabouts, ensuring effective support for counselors.
- Maintain HIPAA & FERPA policies regarding students and documents.
- Maintain the utmost discretion when dealing with sensitive material and topics.
- Routinely maintain spreadsheets and reports.
- Assist other departments with events on campus, i.e., graduation.
SPECIAL EDUCATION CLERK
CASTEEL HIGH SCHOOL
QUEEN CREEK, AZ
10.2017 - 10.2018
- Coordinated with case managers to ensure timely development and implementation of students' Individual Education Plans (IEPs)
- Maintained accurate spreadsheets and reports to track student progress and compliance with IEP requirements
- Organized and securely maintained all IEP reports and legal documents.
- Organized and secured IEP reports and legal documents to ensure accessibility and adherence to legal standards
- Maintained the utmost discretion when dealing with sensitive material and topics.
- Routinely maintained spreadsheets and reports.
- Supported coordination of events across departments on campus.
PARA EDUCATOR
CASTEEL HIGH SCHOOL
QUEEN CREEK, AZ
10.2015 - 10.2017
- Supported students with special needs in a self-contained classroom, fostering an inclusive learning environment.
- Assisted teacher in addressing educational and daily living needs, enhancing student engagement and well-being.
- Performed personal care tasks including toileting, feeding, and de-escalating emotional situations using crisis prevention intervention methods to ensure student safety and comfort.
- Tracked and recorded data to ensure compliance with state and federal education regulations. information to maintain state and federal requirements regarding special education.
- Maintained the utmost discretion when dealing with sensitive material and topics.
PARA EDUCATOR
WEINBERG ELEMENTARY SCHOOL
QUEEN CREEK, AZ
07.2009 - 10.2015
- Supported learning and personal development of students with special needs in a self-contained classroom.
- Assisted the teacher with the education and daily needs of said students.
- Managed daily care tasks including toileting, feeding, and emotional de-escalation through crisis prevention intervention methods.
- Maintained accurate records of student information to ensure compliance with state and federal regulations. to maintain state and federal requirements regarding special education.
- Ensured confidentiality and sensitivity when handling personal information and discussions.
Education
BACHELOR'S - COMMUNICATION STUDIES
GRAND CANYON UNIVERSITY
PHOENIX, AZ10-2026
Skills
- Confidentiality and FERPA Compliance
- Content management
- Microsoft 365 proficiency
- Excel analytics
- Canva and S’more usage
- Scheduling and budgeting
- Digital communication
- Written and verbal communication
- Customer service
- Extremely organized with attention to detail
- Active listener
- Strong interpersonal skills
- Emotional intelligence
- Uses critical thinking skills to solve problems
- Goal achievement
- Trustworthy
- Possess a fingerprint clearance card
Interests
Timeline
RECEPTIONIST AND ATTENDANCE TECHNICIAN
CHANDLER ONLINE ACADEMY HIGH SCHOOL
07.2025 - Current
ADMINISTRATIVE SECRETARY
CHANDLER ONLINE ACADEMY ELEMENTARY
05.2024 - 05.2025
Counseling Secretary
CASTEEL HIGH SCHOOL
10.2018 - 05.2024
SPECIAL EDUCATION CLERK
CASTEEL HIGH SCHOOL
10.2017 - 10.2018
PARA EDUCATOR
CASTEEL HIGH SCHOOL
10.2015 - 10.2017
PARA EDUCATOR
WEINBERG ELEMENTARY SCHOOL
07.2009 - 10.2015
BACHELOR'S - COMMUNICATION STUDIES
GRAND CANYON UNIVERSITY