Stephanie Waller
Oldsmar,FL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
10
10
years of professional experience
Work History
Supervisor of Insurance Verification
CCS Medical
07.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Monitored workflow to improve employee time management and increase productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Nursing Assistant
Gulf Shore Rehabilitation & Health Center
05.2014 - 12.2020
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Supervisor of Operations
Rotech Oxygen & Medical Equipment
12.2015 - 07.2019
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Education
Certification - Phlebotomy And Medical Clinical Lab Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FLNo Degree - Registered Nurse (RN)
Fortis College - Largo
Largo, FLSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Process Monitoring and Improvement
Timeline
Supervisor of Insurance Verification
CCS Medical
07.2019 - Current
Supervisor of Operations
Rotech Oxygen & Medical Equipment
12.2015 - 07.2019
Nursing Assistant
Gulf Shore Rehabilitation & Health Center
05.2014 - 12.2020
Certification - Phlebotomy And Medical Clinical Lab Assistant
Ultimate Medical Academy - Clearwater
No Degree - Registered Nurse (RN)
Fortis College - Largo
Similar Profiles
Avari BryantAvari Bryant
Prior Authorization Specialist at CCS MedicalPrior Authorization Specialist at CCS Medical
Alexis TriplettAlexis Triplett
Customer Service Representative at CCS MedicalCustomer Service Representative at CCS Medical
Michael ElmoreMichael Elmore
Customer Support Representative at CCS MedicalCustomer Support Representative at CCS Medical