Stephanie Weir

• Provided exceptional customer service by efficiently managing orders and responding to guest inquiries.
• Collaborated with kitchen staff to ensure timely delivery of food and beverages.
• Maintained cleanliness and organization of dining area to enhance guest experience
• Processed cash and credit transactions accurately using point-of-sale systems.
• Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
• Implemented feedback from guests to improve service quality and overall satisfaction.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Supervised set up of banquet food stations and coordinated service to multiple dining