Stephanie Wenger
Port Charlotte,FL
Summary
Leader and team player seeks position utilizing proven customer service, organizational and sales experience. Quick learner with flexible approach radially accepts the challenges of a new or related industry.
Overview
10
10
years of professional experience
Work History
Restaurant Front of House Manager
Legacy Golf Club
2014.12 - Current
- Provide service to daily customers in restaurant and bar.
- Ensured proper food preparation for customer delivery.
- Train wait staff employees.
- Assumed Food & Beverage Manager as an additional role when position was unexpectedly vacated.
- Arrange events with clients and organize facility for special events including holiday parties, golf tournaments and charity events.
- Plan and promote special client dinners and events.
- Promote special inventory brands.
- Managed decoration of facility for holidays and special events.
- Up sale high-profit items such as mixed drinks.
- Manage staff weekly work schedules.
- Manage daily cash receipts of up to $1,000 and close daily cash and credit card receipts.
- Prepare daily bank deposits.
Event Bar Tending
Self Employed
2020.01 - Current
- Organize and provide service to business and special parties, i.e. corporate events, weddings, reunions, etc.
- Prepare budget and shopping list with clients.
- Prepare drink menus.
- Provide bar service including special mixed drinks.
Bar Tender
Scullers Draft House
2021.12 - 2022.12
- Provided customer service with wide variety of craft beers.
- Promoted rotating craft beers, local and national brands.
- Trained new staff members.
Professional Waiter and Banquet Server
Chatham Bars Inn Resort & Spa
2019.06 - 2019.09
- Continued second summer employment.
- Terminated by COVID Epidemic.
Professional Waiter and Banquet Server
Chatham Bars Inn Resort And Spa
2018.06 - 2018.10
- Forbes Travel Guide trained and certified in wine pours, synchronized serving and cocktail hour.
- Provide world-class fine dining experiences to esteemed clientele in both private & banquet settings.
- Venue preparation for luxury weddings, banquets and other functions.
- Contributed to successful teamwork dynamics by covering shifts when necessary or assisting coworkers with tasks during busy periods.
- Handled high-pressure situations in upscale dining environment professionally.
- Collected payment for luxury food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Customer Support Representative
Precision Door Service - National
2014.12 - 2015.12
- Provided National Customer Support for all inbound communications.
- Scheduled appointments with customers and technicians at multiple locations nationwide.
- Resolve scheduling issues for customers.
Business Development Representative
Bill Buck Chevrolet
2014.06 - 2014.12
- Sourcing and developing client relationships.
- Maintained database of all sales and prospecting activities.
- Create and conduct effective proposal presentations & RFP responses.
- Stay up to date with industry knowledge, trends, & market developments.
Education
GED -
Sarasota County Technical Institute
Sarasota, FL06.2010
Skills
- High quality customer service.
- Team Leader.
- Positive communicator.
- Facility organization and decorating.
- Inventory management.
- Workforce Scheduling.
- Cash and credit receipt management.
Timeline
Bar Tender
Scullers Draft House
2021.12 - 2022.12
Event Bar Tending
Self Employed
2020.01 - Current
Professional Waiter and Banquet Server
Chatham Bars Inn Resort & Spa
2019.06 - 2019.09
Professional Waiter and Banquet Server
Chatham Bars Inn Resort And Spa
2018.06 - 2018.10
Restaurant Front of House Manager
Legacy Golf Club
2014.12 - Current
Customer Support Representative
Precision Door Service - National
2014.12 - 2015.12
Business Development Representative
Bill Buck Chevrolet
2014.06 - 2014.12
GED -
Sarasota County Technical Institute
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