Stephanie Whitney
Sales/Cashier
Bradenton,FL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
15
15
years of professional experience
Work History
Salesperson
Lane Bryant
12.2005 - 09.2007
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Barista
Barney’s Coffee & Tea
08.2003 - 09.2005
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Graphic Production Artist
Tuff Publications, Inc
12.1997 - 12.2003
- Used Software and Software to develop product mockups and prototype designs.
- Used Software to create images and layouts for multiple projects.
- Designed new art work for use in range of advertising, marketing and corporate branding projects.
- Generated marketing materials such as brochures, ads and commercials.
- Applied knowledge of printing standards to create high-quality images.
- Helped to develop brand with consistent design.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Took on roles as graphics assistant and graphics specialist to provide range across projects.
- Cultivated positive relationships with Number clients by maintaining Number% satisfaction rate.
- Adjusted existing logos, characters and other assets for different uses.
- Conceptualized and developed graphics products for newspaper ads, pasteup and photoshop, pagemaker.
- projects using adobe graphics software..
Graphic Production Artist
Naples Daily News
10.1993 - 12.1998
- Generated marketing materials such as brochures, ads and commercials.
- Created digital and print layouts for diverse materials.
- Applied knowledge of printing standards to create high-quality images.
Education
Associate Of Arts And Sciences - Graphic Design
Southwest Florida College
Ft Myers, Florida 05.2004
Skills
- Calming Strategies
- Effective Communicator
- Cash Register Operation
- Customer Understanding
- Loyalty Building
- Social Perceptiveness
- Guest Satisfaction
- Customer Experience Improvement
- POS Inventory System Operation
- Professional Telephone Etiquette
- Folding Clothing
- Restaurant Operation
- Newspaper functions
Affiliations
AdVisions association for students that go to Southwest Florida College.
Timeline
Salesperson
Lane Bryant
12.2005 - 09.2007
Barista
Barney’s Coffee & Tea
08.2003 - 09.2005
Graphic Production Artist
Tuff Publications, Inc
12.1997 - 12.2003
Graphic Production Artist
Naples Daily News
10.1993 - 12.1998
Associate Of Arts And Sciences - Graphic Design
Southwest Florida College
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