Stephanie Wilk
San Antonio
Summary
Results-driven individual with expertise in customer service, team leadership, and sales strategies. Proven ability to enhance workflow efficiency and implement promotional strategies for increased revenue.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Dutch Bros
San Antonio, TX
10.2022 - 02.2026
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on customer service best practices.
- Implemented process improvements to enhance workflow efficiency and product quality.
- Assisted in inventory management, maintaining stock levels for optimal service delivery.
- Developed promotional strategies to increase customer engagement and sales revenue.
Head Housekeeper
Summer Breeze Cleaning Co.
Uvalde, TX
01.2019 - 12.2022
- Supervised daily cleaning operations to ensure high standards of cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and efficient cleaning techniques.
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
Package Handler
UPS
Midland, TX
12.2015 - 11.2018
- Operated package sorting equipment to streamline workflow efficiency.
- Maintained safety standards while handling packages, ensuring compliance with regulations.
- Assisted in training new hires on proper loading and unloading procedures.
- Monitored package flow and resolved discrepancies to maintain operational integrity.
Education
Book Keeping
REstore Education
San Antonio, TX09-2023
Skills
- Customer service
- Money handling
- Team leadership
- Sales growth
- Multitasking Abilities
- Computer skills
Timeline
Assistant Manager
Dutch Bros
10.2022 - 02.2026
Head Housekeeper
Summer Breeze Cleaning Co.
01.2019 - 12.2022
Package Handler
UPS
12.2015 - 11.2018
Book Keeping
REstore Education