Stephanie Wilson
North Richland Hills,TX
Summary
Dedicated and goal-oriented Customer Service Representative with a proven ability to deliver exceptional customer experiences and support organizational success. Highly self-motivated, dependable, and skilled in multitasking, problem-solving, and managing workloads efficiently under minimal supervision. Seeking an opportunity to apply my communication and service skills in a dynamic, growth-oriented environment.
Overview
1
1
Certification
Work History
Medical Assistant
Cook Children's Medical Center
Bedford, TX
2021 - 2026
- Achieved improved patient care through effective collaboration with medical and administrative staff.
- Enhanced room readiness by maintaining high standards of cleanliness and proper supply levels.
- Contributed to better patient health outcomes through precise administration of vital signs and vaccines.
- Improved patient intake accuracy by ensuring thorough data collection and documentation.
- Elevated support for healthcare providers during examinations by maintaining a sterile environment and preparing essential instruments.
Medical Assistant
Cook Children's Medical Center
Southlake, TX
2016 - 2021
- Achieved high levels of patient satisfaction through dedicated customer service and compassionate care.
- Streamlined vital signs and lab assessments for various patients, enhancing workflow efficiency.
- Maintained sanitized and well-stocked rooms and equipment, contributing to patient safety.
- Facilitated patient intake and effectively communicated medication and treatment protocols, ensuring clarity and compliance.
Medical Assistant
Cook Children's Medical Center
Mansfield, TX
2011 - 2016
- Achieved efficient patient appointment scheduling and streamlined insurance processes.
- Enhanced office operations through effective management of opening and closing procedures.
- Improved collections by completing accounts accurately and maintaining organized exam rooms.
- Elevated patient care by triaging effectively and performing EKGs, stress tests, Holter monitors, TTM, and vital signs assessments.
Education
NRCMA - Medical Assistant
ATI Career Training Center
Haltom City, TX2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Performing patient intake
- Obtaining and documenting vital signs
- Vaccinations
- Point of care testing
- Providing patient instructions as written by the provider
- Medication administration
Certification
CRCMA
BLS
Timeline
Medical Assistant
Cook Children's Medical Center
2021 - 2026
Medical Assistant
Cook Children's Medical Center
2016 - 2021
Medical Assistant
Cook Children's Medical Center
2011 - 2016
NRCMA - Medical Assistant
ATI Career Training Center