Stephanie Yates
Rockford,IL
Summary
Dedicated, certified Senior Pharmacy Technician with almost 10 years of experience. Known for strong collaboration with healthcare professionals, and excellent customer relationship management. Committed to optimizing patient care and ensuring compliance with all pharmacy regulations. Expertise in medication dispensing, inventory management, and pharmacy software. Strong interpersonal skills, and effective communicator.
Overview
2022
2022
years of professional experience
4
4
Certifications
Work History
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Rockford, IL
08.2012 - 02.2022
- Collaborated with healthcare professionals to optimize patient care services.
- Managed workflow within the pharmacy department while adhering to all state regulations.
- Managed inventory levels and ordered pharmaceuticals as needed.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Utilized pharmacy management software for accurate record-keeping and billing processes.
- Maintained inventory of pharmaceuticals, supplies, and equipment.
- Trained and mentored new pharmacy personnel on operational procedures and systems.
Office Assistant
Golden Apple Foundation
Rockford, IL
2010 - 2013
- Managed daily office operations and maintained organizational systems.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Supported communication efforts through managing emails and telephone correspondence.
- Assisted with event planning and logistics for community outreach programs.
Receptionist
Anderson Toyota
Rockford, IL
2007 - 2012
- Managed incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Processed customer paperwork and maintained accurate records efficiently.
- Provided administrative support to staff members including typing letters, filing documents, scanning, and copying documents when necessary.
- Collaborated with sales staff to support customer follow-ups and communications.
Education
Bachelor of Science - Biology
Rockford University
Rockford 05-2012
Skills
- Medication dispensing
- Pharmacy software utilization
- Inventory management
- Patient care and team collaboration
- Compliance with regulations
- Compassionate customer service
- Customer relationship management
- Proficient in Microsoft Office programs
Certification
Pharmacy Technician License 2012
Affiliations
Elementary tutor
Timeline
Senior Certified Pharmacy Technician
Walgreens Pharmacy
08.2012 - 02.2022
Office Assistant
Golden Apple Foundation
2010 - 2013
Receptionist
Anderson Toyota
2007 - 2012
Bachelor of Science - Biology
Rockford University