STEPHANIE YUSE
San Angelo,TX
Summary
Experienced in efficiently delivering exceptional service to guests in fast-paced environments. Collaborates with team members to create a welcoming atmosphere, utilizing excellent communication skills. Maintains high standards of cleanliness and efficiency, ensuring a positive experience for all patrons. Highly organized and dependable, successfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals.
Currently seeking a full-time role that presents professional challenges and allows for the utilization of interpersonal skills, effective time management, and problem-solving expertise. Proactive and goal-oriented with excellent time management. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Server
Shenanigans Sports Bar
San Angelo, TX
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Campground Host
KOA
USA
09.2020 - 04.2023
- Maximized visitor enjoyment by offering recommendations on suitable camping spots based on individual preferences and needs.
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in optimal condition for visitor use.
- Improved camper check-in experience with an organized reservation system and friendly customer service.
- Assisted in the planning and execution of campground events, creating memorable experiences for guests.
- Addressed emergency situations promptly, coordinating with relevant authorities when necessary for guest safety.
- Strengthened communication between staff members by establishing clear lines of responsibility during shift changes.
Server/Bartender
Sandy Family Restaurant and Rias Bar
Sandy, OR
08.2012 - 06.2020
- Independently open and close establishment, prepare food items for serving.
- Executed efficient handling of till and beverage service based on regulatory standards.
- Maintained a clean restaurant environment.
Front End Lead
Dicks Sporing Goods
Gresham, OR
01.2009 - 12.2011
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed efficient cash register operations.
Education
Associate Of Applied Business -
Mt. Hood Community College
Gresham, ORHigh School Diploma -
Sandy High School
Sandy, OR06.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Service prioritization
- Team collaboration
- Task prioritization
Timeline
Server
Shenanigans Sports Bar
05.2023 - Current
Campground Host
KOA
09.2020 - 04.2023
Server/Bartender
Sandy Family Restaurant and Rias Bar
08.2012 - 06.2020
Front End Lead
Dicks Sporing Goods
01.2009 - 12.2011
Associate Of Applied Business -
Mt. Hood Community College
High School Diploma -
Sandy High School