STEPHANIE ZATARAIN
Glendale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking to develop personal growth in an alternative career field.
Overview
8
8
years of professional experience
Work History
Surgery Scheduler
The Core Institue
Phoenix, Arizona
10.2023 - Current
- Maintain a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
- Attend weekly meetings with department managers in order to review progress of surgical scheduling operations.
- Collaborate and establish strong working relationships with physicians, supervisors and peer surgery schedulers.
- Perform data entry into various computer systems related to surgery scheduling.
- Handle sensitive information with confidentiality and discretion.
- Coordinate work processes and route paperwork to appropriate physicians and staff members.
- Monitor and update patient records in the electronic medical record system.
- Assist doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
- Coordinate with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Truck Driver
Prime Inc
Springfield, MO
06.2022 - 08.2023
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Communicated with dispatchers regarding pickup and delivery times.
Medical Assistant
The Core Institute
Peoria , Arizona
03.2021 - 05.2022
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assisting
Academic Urology
Litchfield Park, Arizona
03.2016 - 02.2021
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Provided assistance to medical staff in performing minor surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Medical Assisting Diploma -
Arizona College
02.2016
Skills
- Maintaining confidentiality
- Data Entry
- Effective Communication
- Time management abilities
- Task Prioritization
- Adaptability and Flexibility
- Analytical Skills
- Critical Thinking
- Documentation Review
- Attention to Detail
Timeline
Surgery Scheduler
The Core Institue
10.2023 - Current
Truck Driver
Prime Inc
06.2022 - 08.2023
Medical Assistant
The Core Institute
03.2021 - 05.2022
Medical Assisting
Academic Urology
03.2016 - 02.2021
Medical Assisting Diploma -
Arizona College
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