Gracie Walls
New Caney,TX
Summary
Proven multitasker and customer service expert, I excelled at Dennys Restaurant by enhancing guest satisfaction and resolving concerns swiftly, showcasing my problem-solving and hospitality skills. My dedication to cleanliness and memory retention contributed significantly to team success and efficiency, without compromising service quality.
Overview
3
3
years of professional experience
Work History
Server
Dennys Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Team Member
Whatabuger
04.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
New Caney High School
New Caney, TX05-2023
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Sales expertise
- Item promotion
- Positive and professional
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Clear Communication
- Customer Satisfaction
Languages
English
Native or Bilingual
Timeline
Server
Dennys Restaurant
08.2023 - Current
Team Member
Whatabuger
04.2022 - 08.2023
High School Diploma -
New Caney High School
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