Stephanie M Velasquez
Desert Hot Springs,CA
Summary
Compassionate and detail-oriented Licensed Vocational Nurse with hands-on clinical experience in patient care, vital sign monitoring, medication administration, and supporting multidisciplinary healthcare teams. Strong ability to build rapport with patients while maintaining high standards of safety and care. Seeking to contribute clinical skills and patient-centered care in a healthcare setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student/Clinical LVN
Cherry Valley Healthcare
Beaumont, California
05.2021 - 08.2022
- Assisted in patient assessments and collected vital signs during clinical rotations.
- Documented patient care activities accurately in electronic health records systems.
- Maintained a clean and organized environment to ensure patient safety and comfort.
- Engaged with patients to provide emotional support and address their concerns.
- Monitored patient progress and reported changes to nursing staff promptly.
- Collected specimens such as blood work or urine samples for laboratory testing.
- Administered injections, prescribed medications, and monitored for adverse reactions.
- Assisted with wound care and dressing changes.
- Observed medical procedures in multiple departments to gain clinical experience.
Student/Clinical LVN Nurse
Banning Healthcare
Banning, California
05.2021 - 08.2022
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Collaborated with healthcare team to develop and implement patient care plans.
- Administered medications and therapies in accordance with physicians orders.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Student/Clinical LVN
San Gorgonio Memorial Hospital
Banning, California
05.2021 - 08.2022
- Monitored patient vital signs to ensure stability and comfort.
- Educated patients and families on health management and treatment options.
- Provided compassionate support to patients during recovery processes.
- Ensured a safe and clean environment for all patients and staff members.
- Observed changes in patient conditions and reported any unusual findings to supervising physician or registered nurse.
- Monitored vital signs, such as blood pressure, temperature, pulse rate and respiration rate.
- Prepared patient rooms for examination, including stocking supplies and ensuring cleanliness.
- Observed strict confidentiality and safeguarded all patient-related information.
- Assisted with patient transfer activities utilizing appropriate equipment and safety measures.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Collected specimens for laboratory analysis; prepared specimens for transport to lab.
- Assisted with patients' nutritional needs by setting up self-feeding assistance or directly feeding individuals with severely limited mobility.
Main Cage Cashier
Morongo Casino
Cabazon
11.2017 - 04.2019
- Ensured cash drawer balances remained accurate throughout shifts, minimizing discrepancies.
- Provided exceptional customer service to enhance guest experiences at the casino.
- Collaborated with team members to streamline operations in the main cage area, enhancing service efficiency.
- Adhered strictly to safety protocols while handling large sums of money.
- Handled sensitive data with discretion and confidentiality.
- Completed NRT self-redemption kiosk duties by filling and crediting kiosks and handling guests' disputes concerning kiosks.
- Performed main banker duties by preparing deposits and accepting cash orders, preparing slot wallets and tills and consolidating cage transactions.
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Monitored cash transactions for potential fraud, promptly reporting findings to management to mitigate risks.
- Utilized various software programs to complete daily tasks accurately and quickly.
Mail Processing Clerk
United States Postal Service, USPS
Palm Springs, California
10.2016 - 10.2017
- Received, sorted and organized incoming letters and packages.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Coordinated with team members to facilitate timely and accurate mail distribution.
- Ensured cleanliness and organization of workstations to support efficient mail processing.
- Maintained a clean work environment by disposing of waste material properly.
- Trained new mailroom staff on procedures and equipment, enhancing team readiness and operational consistency.
Cashier/Restaurant Hostess
Morongo Casino Resort
Cabazon, California
04.2013 - 10.2016
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Balanced daily transactions on a computerized point-of-sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Coordinated with servers and kitchen staff for smooth service flow.
- Welcomed customers and guided them to their assigned tables promptly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Enhanced customer satisfaction by personalizing service for each patron.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Fostered long-term relationships with customers to encourage repeat business.
- Built and maintained productive relationships with employees.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Education
Certificate - Vocational Nursing
Beaumont Adult School
Beaumont, CA09-2022
Skills
- Critical thinking
- Cashier training
- Customer service
- Data entry efficiency
- Multitasking proficiency
- Conflict resolution
- Effective communication
- Adaptability and flexibility
- Patient Care & Safety
- Vital Signs Monitoring
- Medication Administration
- Infection Control
- Wound Care
- Electronic Health Records (EHR)
- Communication & Teamwork
- Time Management
Languages
Spanish
Native/ Bilingual
Accomplishments
100% Secret Shopper Award
Certification
- Vocational Nursing License VN740672 , Board of Vocational Nursing and Psychiatric Technicians, 2024
- Basic Life Support, American Heart Association, 2026
Timeline
Student/Clinical LVN
Cherry Valley Healthcare
05.2021 - 08.2022
Student/Clinical LVN Nurse
Banning Healthcare
05.2021 - 08.2022
Student/Clinical LVN
San Gorgonio Memorial Hospital
05.2021 - 08.2022
Main Cage Cashier
Morongo Casino
11.2017 - 04.2019
Mail Processing Clerk
United States Postal Service, USPS
10.2016 - 10.2017
Cashier/Restaurant Hostess
Morongo Casino Resort
04.2013 - 10.2016
Certificate - Vocational Nursing
Beaumont Adult School