Stephanie schlechter
champlin
Summary
Dynamic Assistant Manager with proven expertise in team leadership, staff training, and conflict resolution. Skilled in optimizing operations to enhance customer satisfaction and improve overall efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Circle K
Champlin, MN
08.2021 - Current
- Supervised daily operations, ensuring compliance with company policies and standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Managed inventory levels, conducting regular audits to optimize stock availability and minimize waste.
- Developed staff schedules to maximize coverage during peak hours while controlling labor costs.
- Also in charge of Hiring and interviewing.
- In charge of truck orders.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Leader
Walgreens
Champlin, MN
04.2023 - 10.2025
- Trained and mentored new team members, fostering a collaborative work environment.
- Managed inventory levels, optimizing stock availability and minimizing discrepancies.
- Coordinated shift schedules to ensure adequate staffing and coverage during peak hours.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Customer Service Representative
Cub Foods
Champlin, MN
02.2018 - 06.2021
- Trained new team members in product knowledge and customer service protocols.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Implemented strategies to streamline checkout processes, reducing wait times for customers.
- Collaborated with management to identify areas for process improvement in service delivery.
Education
High School Diploma -
Champlin Park High School
Champlin, MN06-2009
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Workload management
- Conflict resolution
- Goal setting
Timeline
Shift Leader
Walgreens
04.2023 - 10.2025
Assistant Manager
Circle K
08.2021 - Current
Customer Service Representative
Cub Foods
02.2018 - 06.2021
High School Diploma -
Champlin Park High School