Stephanie (Sorin) Parson
12105 E Lenora Dr
Summary
Highly Healthcare professional with extensive experience in patient access roles as well. ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail that would no doubt carry over to any role.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
MultiCare Deaconess Hospital
Spokane Valley
01.2026 - Current
- Assisted patients with registration processes, ensuring accurate data entry and verification.
- Managed incoming calls, addressing inquiries and scheduling appointments efficiently.
- Coordinated insurance verifications, optimizing patient access to services.
- Provided support in maintaining electronic health records, enhancing data accuracy and accessibility.
Patient Access Representative
PeaceHealth Riverbend
Springfield, OR
10.2023 - 09.2025
- Facilitated patient registration processes, ensuring accurate data entry and compliance with hospital policies.
- Managed insurance verification procedures, streamlining access to care for patients.
- Collaborated with clinical staff to address patient inquiries and enhance overall satisfaction and well-being.
- Conducted pre-admission screenings, verifying eligibility and gathering necessary documentation from patients.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Mental Health Technician
PeaceHealth Sacred Heart Medical Center
Eugene, OR
02.2022 - 10.2023
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Assisted healthcare professionals in implementing individualized treatment plans for patients.
- Facilitated therapeutic group activities, promoting social interaction and emotional support among patients.
- Documented patient progress and incidents accurately in electronic health records system.
Obstetrics Technician
Peacehealth Riverbend Hospital
Springfield, OR
08.2019 - 02.2022
- Assisted healthcare providers in monitoring patient vital signs during labor and delivery.
- Prepared surgical instruments and maintained sterile environments for obstetric procedures.
- Ensured accurate documentation of patient information and care protocols in electronic health records.
- Assisted with newborn care immediately following birth, ensuring proper assessment and intervention as needed.
- Enhanced patient care by providing assistance during labor and delivery procedures.
- Improved the efficiency of the obstetrics unit by maintaining adequate supplies and equipment.
- Assisted in cesarean sections, ensuring a safe and sterile environment for both mother and baby.
CNA Float
Peacehealth Riverbend
Springfield, OR
11.2016 - 08.2019
- Provided direct patient care, assisting with daily activities and personal hygiene needs.
- Monitored vital signs, ensuring accurate documentation in electronic health records.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
High School Diploma -
Skills
Customer service
HIPAA compliance
Multitasking and organization
Phone and email etiquette
Strong empathy
Problem-solving
Relationship building
Conflict resolution
Records maintenance
Attention to detail
Calm and effective under pressure
Punctual and hardworking
Multi-line telephone systems
Clerical and filing support
Reliability and dedication
Timeline
Patient Access Representative
MultiCare Deaconess Hospital
01.2026 - Current
Patient Access Representative
PeaceHealth Riverbend
10.2023 - 09.2025
Mental Health Technician
PeaceHealth Sacred Heart Medical Center
02.2022 - 10.2023
Obstetrics Technician
Peacehealth Riverbend Hospital
08.2019 - 02.2022
CNA Float
Peacehealth Riverbend
11.2016 - 08.2019