Stephannie Yanez
Goodyear,AZ
Summary
Dependable food service worker with over 9 years of experience in customer service and food preparation. Known for strong communication skills, attention to detail, and a commitment to maintaining safety and sanitation standards. My goal is to become associated with a company where I can utilize my skills and gain further experience.
Overview
13
13
years of professional experience
Work History
Food Service Worker
Abrazo West Campus
Goodyear, AZ
11.2016 - Current
- Prepared and served meals adhering to safety and sanitation standards.
- Operated kitchen equipment efficiently to support daily food preparation tasks.
- Assisted in inventory management, ensuring adequate stock levels of supplies.
- Trained new staff on food handling procedures and customer service expectations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Order Picker
Macy's Logistics
Goodyear, AZ
10.2023 - 01.2025
- Operated warehouse equipment to accurately pick and sort orders for efficient distribution.
- Collaborated with team members to optimize order picking processes and reduce errors.
- Maintained cleanliness and organization of work area to ensure safety standards were met.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Picked and packed order items.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Sales Associate
Macy's Department Store
Glendale, AZ
09.2013 - 10.2016
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Collaborated with team members to achieve daily sales goals, contributing to store profitability and success.
- Led initiatives to improve checkout efficiency, reducing wait times and improving customer satisfaction scores.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Penn Foster High School (online)
Scranton, PASkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong communication skills
- Attention to detail
- Quality control
- Reliability and punctuality
Timeline
Order Picker
Macy's Logistics
10.2023 - 01.2025
Food Service Worker
Abrazo West Campus
11.2016 - Current
Sales Associate
Macy's Department Store
09.2013 - 10.2016
High School Diploma -
Penn Foster High School (online)