Seeking work environment with potential for growth and collaboration. Experienced officer worker energetic to work alongside others toward common goal with adaptable personality. Highly efficient with good task management skills and punctual.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clerical Support Specialist
Manpower
12.2022 - 05.2024
Sorting mail into different areas, looking through client information and verifying payments.
Responsibilities included collaboration with quality review team and management to ensure completion and verifying integrity of documents.
Dealt with payments and the validation of both electronic and checks.
Being up to date on guidelines of processes and the deadlines of business needs
Be resourceful in utilizing company tools to accomplish tasks when applicable
Amazon Learning Ambassador
06.2021 - 09.2022
Assist initial learning process, consulting peers and management, reply to e-mails, working on spreadsheets containing employee's data, data entry, monitor progress of newly trained employees, build the initial level of communication and safe work environment
Commercial Manager
Autozone
02.2015 - 03.2018
Answer phone calls, reply to e-mails, inventory, recruiting and dispatching deliveries, data entry, sales, build solid relationships with clients
Education
Associate of Science -
Elgin Community College
Elgin, IL
Skills
Excellent customer service experience
Business writing
Awareness in fixing computer’s problems (software, virus and technical problems)
Typing Speed
Verbal Communication
Extended knowledge in Microsoft Office Programs
6 years of experience with Windows OS and applications
Attention to detail and dealing with sorting/profiling
Bilingual in Spanish and English
Team Collaboration
Document Review
Data Entry and 10-Key
Communication Skills
Excellent, Bilingual (speaking and writing), Able to use messaging services as needed
References
Upon request
Certification
Certified IT Support, Google Certification - April 2024