Stephanos Pappas
Reno,Nevada
Summary
Hello, my name is Stephanos Pappas and I am currently enrolled at the University of Nevada as a sernior studying Business Marketing and Management with a minor in Entrepreneurship.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barback
Grand Sierra Resort and Casino
04.2024 - Current
- Restocked ice, condiments, and snacks.
- Replaced empty kegs and soda syrups.
- Learned how to make wide variety of mixed drinks.
- Checked ID cards and verified bar guests were of legal age.
- Greeted customers and provided friendly, knowledgeable service.
- Operated POS system to collect payments from customers.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Server
Papapavlos Bistro & Bar
07.2018 - 07.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Back Waiter
Peppermill Resort & Spa
09.2023 - 03.2024
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided exceptional customer service to create an unforgettable dining experience.
Valet
J Resort
06.2023 - 09.2023
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Drove varied vehicles, including luxury and sports models, safely and legally.
Life Guard
Grand Sierra Resort
05.2022 - 07.2022
Stadium Cleaning
Reno Aces
09.2021 - 11.2021
Education
High School Diploma -
University of Nevada-Reno
Reno, NV05.2025
Skills
- Customer Needs Assessments
- Attentive Service
- Menu Memorization
- Wine Service
- Cash Handling
- Food and Beverage Pairings
Certification
CPR Certified
Extracurricular Activities
University Rugby Team
Timeline
Barback
Grand Sierra Resort and Casino
04.2024 - Current
Back Waiter
Peppermill Resort & Spa
09.2023 - 03.2024
Valet
J Resort
06.2023 - 09.2023
Life Guard
Grand Sierra Resort
05.2022 - 07.2022
Stadium Cleaning
Reno Aces
09.2021 - 11.2021
Server
Papapavlos Bistro & Bar
07.2018 - 07.2023
High School Diploma -
University of Nevada-Reno
CPR Certified
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