Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic

Stephanos Pappas

Reno,Nevada

Summary

Hello, my name is Stephanos Pappas and I am currently enrolled at the University of Nevada as a sernior studying Business Marketing and Management with a minor in Entrepreneurship.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barback

Grand Sierra Resort and Casino
04.2024 - Current
  • Restocked ice, condiments, and snacks.
  • Replaced empty kegs and soda syrups.
  • Learned how to make wide variety of mixed drinks.
  • Checked ID cards and verified bar guests were of legal age.
  • Greeted customers and provided friendly, knowledgeable service.
  • Operated POS system to collect payments from customers.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Server

Papapavlos Bistro & Bar
07.2018 - 07.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.

Back Waiter

Peppermill Resort & Spa
09.2023 - 03.2024
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Provided exceptional customer service to create an unforgettable dining experience.

Valet

J Resort
06.2023 - 09.2023
  • Helped guests unload and load luggage.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Drove varied vehicles, including luxury and sports models, safely and legally.

Life Guard

Grand Sierra Resort
05.2022 - 07.2022

Stadium Cleaning

Reno Aces
09.2021 - 11.2021

Education

High School Diploma -

University of Nevada-Reno
Reno, NV
05.2025

Skills

  • Customer Needs Assessments
  • Attentive Service
  • Menu Memorization
  • Wine Service
  • Cash Handling
  • Food and Beverage Pairings

Certification

CPR Certified

Extracurricular Activities

University Rugby Team

Timeline

Barback

Grand Sierra Resort and Casino
04.2024 - Current

Back Waiter

Peppermill Resort & Spa
09.2023 - 03.2024

Valet

J Resort
06.2023 - 09.2023

Life Guard

Grand Sierra Resort
05.2022 - 07.2022

Stadium Cleaning

Reno Aces
09.2021 - 11.2021

Server

Papapavlos Bistro & Bar
07.2018 - 07.2023

High School Diploma -

University of Nevada-Reno

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Stephanos Pappas