Stephany Aguilar
Woodbridge,Virginia
Summary
Highly-motivated student and aspiring healthcare administration professional with 5 years of experience working with diverse groups of people. Dedicated to life-long learning and serving my community.
Overview
5
5
years of professional experience
Work History
Insurance Coordinator
The Dental Spa
10.2023 - Current
- Verified insurance and communicated coverage to staff and patients
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions
Server
Firebirds Wood Fired Grill
01.2023 - 06.2023
- Greeted and accommodated guests, building a positive experience from first interaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Provided excellent customer service by anticipating needs and responding promptly to requests
Cashier
BJ's Wholesale Club
06.2021 - 08.2022
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Assisted with training and mentoring new team members
Hostess
Olive Garden
11.2019 - 12.2020
- Greeted guests and coordinated table assignments to meet party preferences and requests
- Monitored restaurant activity to determine seating and dining flow
- Answered phone calls to take reservations and address guest questions and concerns
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Maintained clean and neat workplace and dining room area
Education
Associate in Science (A.S.) - Health Sciences
Northern Virginia Community College
Bachelor of Science -
George Mason University
Fairfax, VA05.2025
Skills
- Teamwork and Collaboration
- Appointment Scheduling
- Financial Transactions
- Customer Service
- Adaptable
- Empathetic
- Insurance Verification
- Medical Terminology
- Time Management
- Organizational skills
Volunteer Experience
Sentara Medical Center (2018-2020)
- Serviced front desk reception, medical services department, and gift shop
- Delivered care supplies to patients in the ICU, and sanitized/replaced linens as needed
- Packaged medical supplies accordingly
Awards
Member of The National Society of Leadership and Success
Languages
Spanish
Native or Bilingual
Timeline
Insurance Coordinator
The Dental Spa
10.2023 - Current
Server
Firebirds Wood Fired Grill
01.2023 - 06.2023
Cashier
BJ's Wholesale Club
06.2021 - 08.2022
Hostess
Olive Garden
11.2019 - 12.2020
Associate in Science (A.S.) - Health Sciences
Northern Virginia Community College
Bachelor of Science -
George Mason University
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