Stephany Erazo
Tacoma,WA
Summary
Adaptable individual with experience in fast-paced environments. Skilled in customer service and team collaboration, with a track record of maintaining compliance with safety protocols. Eager to leverage these strengths to enhance operational efficiency and customer experiences. Always on time to work, and dependable.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Bigfoot Java
Auburn, WA
12.2024 - 10.2025
- Provided excellent customer service by greeting and assisting patrons.
- Collaborated with team members to ensure smooth workflow during busy hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Microbiology Laboratory Technician
Pacific Lutheran University
Parkland, WA
09.2023 - 05.2024
- Conducted microbiological assays to identify microbial populations in samples.
- Prepared culture media and maintained laboratory equipment for experiments.
- Ensured compliance with safety regulations and proper waste disposal procedures.
- Trained new staff on laboratory protocols and safety procedures effectively.
Barista
JewelBox Cafe
Tacoma, Washington
05.2022 - 11.2023
- Handled customers efficiently
- Learned how to keep calm in difficult situations
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
Sales Associate Manager
Aeropostale
Auburn, WA
04.2020 - 07.2022
- Supervised daily sales operations and team performance within retail environment.
- Trained and mentored new sales associates to enhance product knowledge.
- Analyzed sales data to identify trends and recommend improvements.
- Resolved customer inquiries and complaints with effective communication skills.
Education
Licensed Practical Nurse -
Clover Park Technical College
Lakewood, WA06-2025
Bachelor of Science - Biology
Pacific Lutheran University
Tacoma, WA05-2024
High School Diploma -
Auburn Mountain View
Auburn, WA06-2020
Skills
- Customer service
- Team collaboration
- Time management
- Communication skills
- Problem resolution
Languages
Spanish
Native/ Bilingual
French
Professional
Certification
- BLS certified
Timeline
Barista
Bigfoot Java
12.2024 - 10.2025
Microbiology Laboratory Technician
Pacific Lutheran University
09.2023 - 05.2024
Barista
JewelBox Cafe
05.2022 - 11.2023
Sales Associate Manager
Aeropostale
04.2020 - 07.2022
Licensed Practical Nurse -
Clover Park Technical College
Bachelor of Science - Biology
Pacific Lutheran University
High School Diploma -
Auburn Mountain View