Stephany Hernandez
Joliet,IL
Summary
Compassionate dental assistant with more than 3 years of experience in fast-paced settings. Strong skills in patient care and maintaining a sterile workspace, contributing to overall patient satisfaction. Proven ability to multitask effectively while ensuring high standards of service. Committed to enhancing patient experiences through dedicated and professional support.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Joliet Family Dental
Joliet, IL
01.2025 - Current
- Provided exceptional customer service to enhance patient experiences and foster trust.
- Scheduled appointments based on patient preferences for optimal service delivery.
- Communicated with insurance providers regarding patient coverage and ensured billing accuracy.
- Scanned and uploaded insurance approval letters, medical clearances, and relevant documents.
- Explained dental treatments while presenting treatment plans to patients.
Dental Assistant
Joliet Family Dental
Joliet, IL
09.2021 - Current
- Sanitized dental tools, equipment, and treatment rooms to ensure health and safety standards.
- Maintained a sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations and updated patients charts.
- Performed x-rays while adhering to radiation safety guidelines for quality diagnostic imaging.
- Prepared instruments, medications, and materials necessary for dental procedures.
- Educated patients on oral hygiene techniques and provided post-treatment care instructions.
Retail Sales Associate
Ross Dress for Less
Joliet, IL
08.2019 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Joliet Central High School
Joliet, IL05.2019
Dental Assistant
Joliet Junior College
Joliet, IL08.2011
Skills
- Dental assisting
- Sterilization
- Dental xrays
- Excellent multitasking capability
- Punctual and reliable
- Professional and friendly
- Able to focus in a busy healthcare environment
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Joliet Family Dental
01.2025 - Current
Dental Assistant
Joliet Family Dental
09.2021 - Current
Retail Sales Associate
Ross Dress for Less
08.2019 - 09.2021
Joliet Central High School
Dental Assistant
Joliet Junior College