Stephany Lugo Nardo
Miami Gardens,FL
Summary
Proven Medical Assistant with a track record of enhancing patient care at Complete Care Management Services. Expert in HIPAA compliance and vital sign monitoring, I significantly improved medical record accuracy. Skilled in customer service, I foster trust and efficiency in healthcare settings. Achieved seamless integration of patient data, elevating clinic operations. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Complete Care Management Services
03.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Office Manager
Dentech Labs
12.2022 - 03.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Medical Records Specialist
La Colonia Medical Center
06.2019 - 12.2022
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
Education
Associate of Arts - Nursing
New Professions Technical Institute
Coral Gables, FL10.2024
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Complete Care Management Services
03.2024 - Current
Office Manager
Dentech Labs
12.2022 - 03.2024
Medical Records Specialist
La Colonia Medical Center
06.2019 - 12.2022
Associate of Arts - Nursing
New Professions Technical Institute
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