Stephany Marin
Custumer service
Paterson,NJ
Summary
Dynamic and dedicated professional with a strong background in customer service, honed at Pj’s Courthouse Cafe. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in cash handling and maintaining a welcoming environment, consistently delivering exceptional service while managing multiple tasks efficiently.
Overview
2026
2026
years of professional experience
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NYWork History
Server
In The Drink Bar and Restaurant
Wayne, NJ
06.2024 - 2025
- Provided exceptional customer service to enhance guest satisfaction and dining experience.
- Assisted in maintaining cleanliness and organization of dining area to meet health standards.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Adapted quickly to changing menu items and special requests during peak hours.
- Handled cash transactions accurately and efficiently while balancing daily sales reports.
Paraprofessional
ESS
Teaneck, NJ
2024 - 2025
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with special needs in daily learning tasks.
- Collaborated with educators to adapt instructional materials for diverse learners.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Implemented behavior management strategies to promote a conducive learning atmosphere.
Cashier
Pj’s Courthouse Cafe
Paterson, NJ
2025 - Current
- Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
- Assisted customers with menu inquiries, enhancing overall dining experience and satisfaction.
- Maintained clean and organized checkout area to promote a welcoming environment for patrons.
- Collaborated with team members to streamline service during peak hours, improving workflow efficiency.
Server
The Barrow House
Wayne, NJ
2025 - Current
- Trained new servers on menu offerings, service procedures, and customer engagement techniques.
- Recommended food and beverage pairings to guests, enhancing overall dining experience.
- Managed multiple tables simultaneously, ensuring prompt service and attention to guest needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Paraprofessional
NYC Department of Education
Queens, NY
10.2016 - 06.2021
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with individualized learning strategies and resource access.
- Monitored student behavior to promote a positive learning environment.
- Collaborated with educational staff to address student needs effectively.
Hostess Manager
Cantina Mexicana
Queens, NY
01.2015 - 09.2016
- Managed hostess team to ensure optimal guest flow and seating efficiency.
- Developed training programs for new staff, enhancing service quality and teamwork.
- Coordinated reservations and special events, improving customer satisfaction and operational effectiveness.
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Customer service excellence
Team collaboration
Cash register operation
Languages
Spanish
Native or Bilingual
Timeline
Server
In The Drink Bar and Restaurant
06.2024 - 2025
Paraprofessional
NYC Department of Education
10.2016 - 06.2021
Hostess Manager
Cantina Mexicana
01.2015 - 09.2016
High School Diploma -
Grover Cleveland High School
Paraprofessional
ESS
2024 - 2025
Cashier
Pj’s Courthouse Cafe
2025 - Current
Server
The Barrow House
2025 - Current