Stephany Palmer
Cleveland,OH
Summary
skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Cleaning Queen
Cleveland, Ohio
03.2020 - 05.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Manager
Bulldog Icecream
Brookpark, Ohio
05.2007 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Conducted monthly inventories of raw materials and components on work floor.
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit and credit purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
Education
High School Diploma -
John Marshall High School
Cleveland OhioSkills
- Strategic Planning
- Executive Leadership
- Integrity and Transparency
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
Timeline
Owner/Operator
Cleaning Queen
03.2020 - 05.2022
Manager
Bulldog Icecream
05.2007 - 01.2022
High School Diploma -
John Marshall High School
Similar Profiles
LINCOLN EPPERSONLINCOLN EPPERSON
Cleaning Crew Member at Queen Creek Cleaning Co.Cleaning Crew Member at Queen Creek Cleaning Co.
Justin TaylorJustin Taylor
Digital Marketing Strategist at Queen City CleaningDigital Marketing Strategist at Queen City Cleaning
Gina LawrenceGina Lawrence
Owner at The Queen of Clean Cleaning servicesOwner at The Queen of Clean Cleaning services