Stephany Rodriguez
Hartford
Summary
Compassionate Medical Assistant with extensive experience at Hartford Health Care, skilled in phlebotomy and patient-focused care. Proven ability to enhance patient satisfaction through effective communication and adherence to HIPAA compliance. Committed to delivering high-quality support in fast-paced environments while fostering trust and ensuring optimal health outcomes.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Connecticut Children’s
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Substitute Preschool Teacher
Southfield Childrens Center
08.2023 - 01.2024
- Assisted lead teacher in the development of age-appropriate lesson plans that addressed diverse learning styles and abilities.
- Supported the emotional well-being of each child through empathetic listening, guidance, and conflict resolution skills.
- Provided one-on-one support for struggling learners, resulting in improved academic performance and increased confidence.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Contributed to a safe and nurturing classroom environment by implementing proactive classroom management strategies.
Medical Assistant
Hartford Health Care, Primary Care Physcians
10.2022 - 04.2023
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant
AFC Urgent Care
05.2022 - 10.2022
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Associate of Science - Science
Keiser University
Fort Lauderdale, FL02-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Patient-focused care
- Phlebotomy
- CPR
Certification
- Basic Life Support (BLS) - American Heart Association.
- CPR/AED Certification
Timeline
Medical Assistant
Connecticut Children’s
04.2024 - Current
Substitute Preschool Teacher
Southfield Childrens Center
08.2023 - 01.2024
Medical Assistant
Hartford Health Care, Primary Care Physcians
10.2022 - 04.2023
Medical Assistant
AFC Urgent Care
05.2022 - 10.2022
Associate of Science - Science
Keiser University
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