Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephany Tena

Scott City,KS

Summary

I adapt in new places very well. I am always eager to learn something new. I am a social person and that is where my good customer service comes into play. I am friendly and professional with a history of enhancing customer satisfaction at Western State Bank and Scooters. I have learned many skills that have made me excell in different environments. I always show up on time and have a strong work ethic and exceptional customer service skills. I have a proven ability to solve problems efficiently and contribute positively to team dynamics.

Overview

2
2
years of professional experience

Work History

Teller

Western State Bank
01.2024 - Current
  • Balanced cash drawers daily, made sure I was never over my limit before closing
  • Improved customer satisfaction by providing accurate transaction processing.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly when arriving and addressing them by name when possible and if did not know their name would verify date of birth.
  • Answered customer question and would problem solve to help solve their problem.
  • Answered telephone inquiries on checking and savings accounts.


Barista

Scooters
09.2022 - 02.2024
  • Maintained a clean and organized workspace for productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly smile and addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized drinks

Education

Colby Community College
Colby, KS
05.2026

High School Diploma -

Scott City High School
Scott City, KS
05.2024

Skills

  • Spanish Speaking
  • Strong Work Ethic
  • Exceptional customer service
  • Professionalism and Courtesy
  • Excellent time management skills
  • Problem Solver
  • Friendly
  • Cash counting

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Teller

Western State Bank
01.2024 - Current

Barista

Scooters
09.2022 - 02.2024

Colby Community College

High School Diploma -

Scott City High School
Stephany Tena