Stephen Benet
Quail Ridge Golf Course
Grand Rapids,MI
1
Language
1
Certification
12
years of professional experience
Enthusiastic professional with experience in team collaboration and a strong commitment to skill development. Author of the upcoming novel, The Mighty, and collaborator with Savannah Bananas, contributing to gameday operations across the Midwest.
Work History
Assistant Manager
1 Year 5 Months- Trained and mentored staff, enhancing team performance and morale.
- Implemented process improvements to streamline customer service experience.
- Managed inventory control systems to maintain optimal stock levels.
- Coordinated daily operations, ensuring efficient workflow across all departments.
Cadillac Sales Rep
7 Months- Guided customers through sales process for new and certified pre-owned Cadillacs, ensuring informed and satisfying purchase decisions. Maintained up-to-date knowledge of Cadillac product offerings to provide accurate information and enhance customer experience.
- Cultivated strong relationships with clients to enhance customer loyalty and retention.
- Delivered tailored product presentations, addressing individual client needs and preferences.
- Collaborated with team members to strategize sales approaches and optimize performance.
Construction Loan Specialist
6 Years 5 Months- Processed draw requests from general contractors by collecting and reviewing all necessary documentation for construction loans with Lake Michigan Credit Union. Also provided great customer service for all parties inquiring on the status of payment requests as well as the status of the loans themselves.
- Collaborated with members to assess financial needs and recommend suitable loan products.
- Streamlined loan processing procedures, enhancing overall efficiency and reducing turnaround times.
- Evaluated loan applications for accuracy and compliance with credit union policies.
Teller
8 Months- Developed training materials to support staff onboarding and skill development.
- Analyzed customer feedback to identify trends and drive service enhancements.
- Assisted in budget preparation, monitoring expenses for operational efficiency.
- Led special events planning, collaborating with vendors to ensure successful execution.
Marketing and Sponsorship Coordinator
6 Months- Contributed to the planning and execution of Big Buddy's four largest fundraisers of the year.
- Developed sponsorship proposals to align with organizational goals and enhance funding opportunities.
- Coordinated communication between sponsors and program staff to ensure alignment on event objectives.
- Managed sponsor relationships, fostering collaboration and engagement through regular updates and feedback sessions.
Marketing and Promotions Intern
6 Months- Ensured events operated smoothly by managing logistics and setups. and obtained knowledge of all our setups and equipment.
- Collaborated with marketing, promotions, and operations teams to support NCAA hosted events.
- Developed promotional materials for athletic events, enhancing engagement with target audiences.
- Coordinated logistics for game-day promotions, ensuring seamless execution and positive fan experiences.
- Assisted in managing social media campaigns to increase event visibility and attendance.
Education
Bachelors Degree - business management
Skills
Customer support
Team leadership
Decision-making
Sales strategy
Conflict Resolution
Presentation Skills
Money handling
Accomplishments
Manage a cart staff of 16 part time employees.
Sell bookings and outings for the golf course.
Resolve conflicts on the course and manage day to day activities.
Certification
CPR Certified
Languages
French
Professional Working
Timeline
Assistant Manager
Quail Ridge Golf Course
03.2025 - CurrentRead More
Cadillac Sales Rep
Harvey Cadillac
10.2023 - 05.2024Read More
Construction Loan Specialist
Lake Michigan Credit Union
05.2017 - 10.2023Read More
Teller
Lake Michigan Credit Union
09.2016 - 05.2017Read More
Marketing and Sponsorship Coordinator
Big Buddy Youth Program
01.2016 - 07.2016Read More
Marketing and Promotions Intern
GVSU Athletic Department
11.2014 - 05.2015Read More
Grand Valley State University
Bachelors Degree from business management
Read More