STEPHEN BIALIK
Youngstown,OH
Summary
Results-oriented sales professional extremely comfortable in a fast paced call center sales environment. Proven ability to close on the first call in a timely and efficient manner. Natural born leader looking to lead a sales team to meet and exceed quotas using techniques that helped myself succeed throughout every step of the sales process.
Overview
7
7
years of professional experience
Work History
Intoxalock Inside Phone Sales Representative
MINDR
07.2021 - Current
- Inside Phone Sales Ten Time Circle of Excellence First Place Winner (First ten full quarters with the company)
- Two Time Intoxamaddness First Place Winner
- 2023 Safer Roads Sales Champion
- 2022 Produce Exceptional Results Nominee
- Nesting Coordinator aiding our new hires in a smooth transition from training to taking sales calls (Sep 2023-Present)
- Work directly with Learning and Development through live sales call shadowing (November 2021-Present)
- Assisted in the development and beta testing for the Lead Management Tool
- Pioneered method for effective and compliant Breathe Easy Insurance referrals which boosted overall referrals across the entire department
- Acting team lead assisting and aiding my peers in best sales practices and overcoming objections
- Met and exceeded all installation/multiplier targets every pay period October 2021-present
Store Manager
Market Street Furniture and Appliances
07.2017 - 07.2021
- Manage and assist employees across a storefront and a warehouse to train and instruct all new employees on policies and procedures
- Resolve customer complaints through listening and creating a solution to ensure the highest possible customer satisfaction
- Assisted in the relocation of one storefront and the opening of another
- Worked directly with the owners of the business to implement new strategies and plans for the business to stimulate sales and increase revenues
- Responsible for the sale and purchase of merchandise in a commission based environment
- Comfortable in a fast paced and customer service oriented approach to sales, scheduling, and conflict resolution
Education
Bachelor of Science in Business Administration - Marketing Management
Williamson College of Business Administration- AACSB Accredited
12.2017
Skills
- Highly experienced with Intoxalock programs such as ICIS, CSS and LMT
- Extremely familiar with Microsoft Word, PowerPoint, and Excel
- Experience in managing individuals
- Effective sales closer
- Strong attention to detail and time efficiency
- Experience in data analytics
- Effective communicator and problem solver
- Extensive knowledgeable of state specific/compliant ignition breathalyzer requirements and procedures
Timeline
Intoxalock Inside Phone Sales Representative
MINDR
07.2021 - Current
Store Manager
Market Street Furniture and Appliances
07.2017 - 07.2021
Bachelor of Science in Business Administration - Marketing Management
Williamson College of Business Administration- AACSB Accredited
Similar Profiles
Aidan SpeirsAidan Speirs
Admin Support Specialist at MindrAdmin Support Specialist at Mindr
Keara BellKeara Bell
STNA at Windsor House Inc.STNA at Windsor House Inc.
William JenkinsWilliam Jenkins
Premier Service Consultant at AT&T Inc.Premier Service Consultant at AT&T Inc.
Marissa StebnerMarissa Stebner
Vocal Music Director at Boardman Local SchoolsVocal Music Director at Boardman Local Schools
Paul OakesPaul Oakes
General Manager at ChipotleGeneral Manager at Chipotle