Stephen Briggs
Summary
Resourceful Lead Ramp Agent known for high productivity and efficient task completion. Possess specialized skills in aircraft ground handling, safety management, and team leadership. Excel in communication, problem-solving, and time management, ensuring smooth operations on the ramp. Committed to maintaining operational excellence and safety standards.
Overview
3
3
years of professional experience
Work History
Lead Ramp Agent
United Airlines
10.2022 - 10.2023
- Assisted with aircraft servicing by loading cargo and distributing weight evenly for safe aircraft operation.
- Communicated with the ground crew and supervisors to ensure smooth workflows and meet departure schedules.
- Trained new ramp agents on safety protocols and procedures.
- Collaborated with team members to streamline workflow processes.
- Supervised ramp operations to ensure efficient aircraft turnaround.
Baggage Handler / Ramp Agent
Horizon Air
Portland, Oregon
01.2024 - 09.2024
- Sorted, loaded, and unloaded passenger luggage according to flight schedules, ensuring timely and efficient processing.
- Maintained accurate records of baggage counts and transfers, minimizing lost or misplaced items.
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
Track Operator
K1 Circuit Go Kart Racing
02.2025 - 10.2025
- Conducted thorough pre-operation checks on all equipment, maintained optimal performance levels throughout shifts.
- Identified and resolved mechanical issues with Go-Karts.
- Participated in ongoing training opportunities to stay current on industry best practices and maintain a high level of expertise as a Track Operator.
- Communicated effectively with team members and racers to ensure proper go kart routing; coordinated approximately 5 races per hour.
Courier
Federal Express
SAN DIEGO, CA
10.2025 - Current
- Delivered packages efficiently within designated routes and timeframes.
- Adapted to overhaul during peak season.
- Communicated with customers to confirm delivery details and address concerns.
- Conducted routine vehicle inspections to ensure operational readiness.
- Followed safety protocols when loading, unloading, driving, and delivering items.
Education
High School Diploma -
Castle Park High School
Chula Vista, CA06-2016
Skills
- Attention to detail
- Time management
- Team collaboration
- Adaptability
- Customer service
- Physical stamina
- Safety awareness
- Relationship building
- Conflict resolution
- Baggage handling
- Weight distribution
- Flight scheduling coordination
- Ramp operations management
References
References available upon request.
Timeline
Courier
Federal Express
10.2025 - Current
Track Operator
K1 Circuit Go Kart Racing
02.2025 - 10.2025
Baggage Handler / Ramp Agent
Horizon Air
01.2024 - 09.2024
Lead Ramp Agent
United Airlines
10.2022 - 10.2023
High School Diploma -
Castle Park High School