Stephen Camejo
NAPLES
Summary
Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Lead Server
Food and Thought 2
Naples, FL
07.2022 - 07.2026
- Guided new employees in mastering menu details and effective customer service techniques to ensure high-quality dining experiences.
- Spearheaded workflow enhancements to optimize team efficiency during peak service hours.
- Managed customer inquiries and complaints to ensure positive interactions and loyalty within the dining environment.
- Coordinated multiple tasks effectively during busy dining periods, ensuring timely service and customer satisfaction.
- Encouraged a supportive workplace atmosphere through initiatives that emphasized teamwork and transparent communication among coworkers.
- Coordinated with culinary staff to refine meal preparation techniques and improve visual presentation of dishes.
- Supervised daily operations, ensuring exceptional service quality and timely food delivery.
- Trained and mentored new staff on menu knowledge and customer interaction techniques.
Server
Bar Tulia
Naples, FL
04.2021 - 05.2022
- Provided outstanding customer service in a fast-paced dining setting, prioritizing guest satisfaction and experience.
- Managed multiple tables simultaneously, maintaining attention to detail and service quality.
- Maintained cleanliness and organization of service areas, promoting a welcoming atmosphere for guests.
- Coordinated service for multiple tables simultaneously, maintaining exceptional quality and attention to guest needs.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized POS system to facilitate order placement, bill management, and handling of complimentary items.
Server Manager
Parmesan Pete's
Naples, FL
10.2015 - 12.2020
- Directed daily service operations, ensuring adherence to quality standards and prioritizing customer satisfaction.
- Guided staff through comprehensive training on restaurant protocols and effective customer engagement strategies.
- Streamlined workflow processes to optimize team productivity.
- Analyzed inventory levels and executed strategic ordering practices to effectively reduce waste and optimize stock management.
- Managed staff scheduling to enhance operational efficiency during peak service hours.
- Addressed customer complaints swiftly to enhance dining experiences and cultivate loyalty.
- Oversaw server team operations to enhance customer satisfaction and drive sales growth.
- Conducted thorough review of daily procedures and relayed necessary changes to front-of-house and kitchen teams.
- Acted as a liaison between servers and upper management, addressing concerns and managing operational challenges.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Sales Agent
Makeover Essential Cosmetics
Fort Lauderdale, FL
09.2012 - 08.2015
- Developed and maintained strong client connections to enhance customer satisfaction and retention.
- Delivered engaging product demonstrations aimed at enhancing sales performance.
- Spearheaded collaboration with marketing team to devise promotional strategies enhancing product visibility.
- Conducted workshops to educate new sales agents on company policies, procedures, and best practices in selling techniques.
- Attained top performer recognition within company through sustained high sales performance.
- Achieved significant sales revenue increases through relentless pursuit of and exceeding sales goals.
- Implemented inventory management practices to ensure stock availability aligned with demand forecasts.
- Engaged with sales team to strategize and execute plans, resulting in regular achievement of personal sales quotas.
- Enhanced customer confidence by exhibiting a compelling and composed demeanor in all interactions.
Education
High School Diploma -
Oceanside High School
Oceanside06.2012
Skills
- POS system operations
- Operational efficiency
- Problem-solving
- Positive demeanor
- Customer relationship management
- Team leadership
- Sales techniques
- Upselling strategies
- Positive and friendly attitude
Certification
- ServSafe Certified
Languages
English
Native or Bilingual
American Sign Language
Native or Bilingual
Spanish
Limited Working
Timeline
Lead Server
Food and Thought 2
07.2022 - 07.2026
Server
Bar Tulia
04.2021 - 05.2022
Server Manager
Parmesan Pete's
10.2015 - 12.2020
Sales Agent
Makeover Essential Cosmetics
09.2012 - 08.2015
High School Diploma -
Oceanside High School