Stephen Chang
Boca Raton
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Cashier
Target
Boca Raton
08.2023 - 07.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Learned roles of other departments to provide coverage and keep store operational.
Cart Attendant
Target
Boca Raton
08.2023 - 07.2025
- Assisted customers with loading purchases into their vehicles.
- Swept floors and removed trash from store premises on a regular basis.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Kept entrances clean of debris or clutter and cleaned up spills throughout store.
- Collected shopping carts and baskets from inside and outside store.
Guest Services Cashier
Target
Boca Raton
08.2023 - 07.2025
- Performed opening and closing duties according to established procedures.
- Verified age for customers purchasing age-restricted items such as alcohol or cigarettes.
- Assisted customers with product selection and answered questions about products, prices, availability, product uses, and credit terms.
- Maintained up-to-date knowledge of store policies regarding payment, returns, and exchanges.
- Provided excellent customer service by listening attentively to customer inquiries and requests.
- Resolved customer complaints in a timely manner.
- Assisted other departments when needed during peak hours or special promotions.
- Collaborated with other departments within the organization to meet customer needs.
- Demonstrated knowledge of store layout to help customers locate merchandise quickly.
Education
West Boca Raton Hughschool
Boca Raton, FloridaSome College (No Degree) - Biology
Palm Beach State College
Lake Worth, FLSkills
- Cash register operation
- Customer service
- Payment processing
- Store policy adherence
- Time management skills
- Proficient in Photoshop
Certification
- Adobe certified
Timeline
Cashier
Target
08.2023 - 07.2025
Cart Attendant
Target
08.2023 - 07.2025
Guest Services Cashier
Target
08.2023 - 07.2025
West Boca Raton Hughschool
Some College (No Degree) - Biology
Palm Beach State College