Stephen Cominsky
Durham,CT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Service and Parts Manager
Superior Products And Distributors
07.2018 - Current
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments for use in landscaping and construction equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Ordered parts for customers, repair shops and rental department for use customers and company equipment.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Freelance Landscaper
STS Maintenance
07.2016 - 07.2018
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Managed and coordinated installation of complex landscaping projects.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Installed stonework according to landscape design plan and client specifications.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Cut trees and shrubs to shape and maintain landscape.
Contractor Sales Specialist
Lowes Home Improvment
12.2014 - 07.2016
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Drafted, finalized and submitted paperwork to complete sales.
Education
Bachelor of Arts - Music Education
CCSU
CTSkills
- Calculations and Measurements
- Contract Preparation
- Corrective Actions
- Meet Code Requirements
- Inventory Management
- Customer Relations
- Managing Parts
- Return Processing
- Conflict Mediation
- Profits and Losses Tracking
Timeline
Service and Parts Manager
Superior Products And Distributors
07.2018 - Current
Freelance Landscaper
STS Maintenance
07.2016 - 07.2018
Contractor Sales Specialist
Lowes Home Improvment
12.2014 - 07.2016
Bachelor of Arts - Music Education
CCSU
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