Stephen Florczak

Results-driven Senior IT Executive with a proven track record of envisioning and leading technology-based, multi-million and billion-dollar revenue and growth initiatives rooted in business and economic value. Fast-track management career highlighted by the ability to build high-performing teams, identify cost savings, and achieve cross-functional business objectives. Highly regarded member of senior executive teams, offering a seasoned, broad-based perspective to develop dynamic IT & Security strategies. Known for making an immediate impact and leading by example, embracing a team approach and empowering employees for ongoing success.

• Security Expert for Quantrax Corporation and Security Adviser to Quantrax Client Base of 100+ companies - PCI, SSAE 18 SOC II, HIPAA, NIST, GLBA, ISO 27001, and various State Requirements
• Security Audits - 100% Certification and Compliance Rate while being audited at least hundreds of occasions.
• Assist Quantrax Clients with usage of Technology to streamline manual processes, automate workflows and turn underperforming Operations into profitable, efficient businesses.
• Open AI - Managed Team of Developers, building 8 AI Chatbots for Quantrax Customers, all in deployment since 2023.
• Mobile App Development - Use of trending technology to bring Payment Processing, Reports, Notifications and Company Communication to Mobile Device with Quantrax and at CrossCheck.
• Champion and Architect of Security Programs – SAS 70/SAE 16/18 SOC 1/II and ISO 17799/27002 Compliant since 2003 at all businesses. Starting in 2006, ensure all business were PCI Compliant. Driving force behind company-wide Security Programs to protect the privacy, confidentiality and safeguarding of client/customer/employee information in observance of NIST, PCI Standards, ISO Requirements, State and Federal Regulations. Also ensured Compliance to HITRUST, HIPAA, GLB, FISMA, CFPB CMR-IT and other Security Requirements. Achieved SSAE 18 SOC I/II and PCI Compliance at CrossCheck, Inc for first time in 38 years in 2021/2022.
• Put in Effect Companywide Technical Standards adherence – Implemented and brought current WIFI, Telecom, Security Solutions, Licensing and Cabling at all 17 Hamister Group properties within a year.
• Corporate-wide Cloud deployment for over 40,000 employees – Project Manager on Corporate conversion of Novell Groupwise to Cloud based Office 365 for Email and PBX to Microsoft Skype for Business. Integrating facets of traditional email and phones into a Unified Communications and Software Applications. Move of corporate infrastructure to AWS, over 1,100 Servers
• Disaster Recovery/Business Continuity Lead – Responsible for the creation, maintenance and oversight of DR/BCP Programs at all companies employed. Led documented DR Tests, DR Training, Live BCP conversion at all places of employment. Champion of preparedness and readiness for WFH situations.

• Executive Leadership
• Foster a Positive, Productive and Empowered Team Environment
• Network Architecture
• Vendor Management
• Data Center Infrastructure
• Agreements/ Negotiations
• Budgeting/Forecasting
• Financial/Hospitality/Healthcare
• Cloud Solutions & Infrastructure
• Disaster Recovery/BCP
• 24/7 Operating Environments
• HIPAA/SSAE 18 SOC/PCI/GLBA
• Hybrid Networks
• Telecom Solutions and Costing
• Software Development
• Call Center Expert