Dedicated City Letter Carrier with the United States Post Office, recognized for exceptional customer service and efficient delivery. Expert in mail sorting and route navigation, ensuring timely deliveries while maintaining high standards of safety and professionalism. Proven ability to enhance community engagement and foster positive relationships, contributing to overall operational success.
Overview
3
3
years of professional experience
Work History
City Letter Carrier
United States Post Office
05.2022 - Current
Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
Picked up outgoing mail from letter boxes and in person from customers.
Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
Planned and cased mail in sequence of delivery for designated route.
Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Maintained accurate records of attempted and missed deliveries as required by post office.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
Delivered packages and mail to business and people in local area.
Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
Worked closely with other employees in mail office and handled various administrative tasks.
Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.