Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Stephen Hindsley

Denton,TX

Summary

Proven Licensed Medicare Specialist with an extensive track record of excellence at Fidelity Medicare Services, leading as the top enrollment producer for CY 2022 and 2023 and #1 for AEP 2024 out of 40 agents. Demonstrates exceptional communication skills and proficiency with Medicare beneficiaries. Known for unparalleled motivation and the ability to efficiently overcome prospect resistance, ensuring high-quality results. Called the "Spirit of Fidelity Medicare Services".

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medicare Advisor

Fidelity Investments
03.2022 - Current
    • Enhanced overall customer experience with empathetic listening and clear communication during interactions while maintaining exceptional CEI scores.
    • Actively participated in cross-functional team meetings to discuss process improvements and share best practices within the organization.
    • Provided constructive feedback to peers and management during regular team meetings, fostering an environment of continuous growth and development.
    • Exceptional Coaching and Training Abilities
    • Medicare Subject Matter Expert
    • Licensed in all 50 States

Licensed Medicare Specialist

RB Insurance Group
09.2021 - 03.2022
    • Captive (WellCare) Medicare advisor working outbound calls to introduce new Medicare plans for Ascension Complete Health.
    • Was the top enrollment producer for AEP 2021.
    • Documented all communication with applicants and inputted information into system using Medicare Sales Engine.

Licensed Medicare Specialist

Eversurance
01.2021 - 08.2021
  • Worked in virtual high volume call center representing multiple carriers.
  • Recognized as highly efficient and effective producer.
  • Used AgencyBlock and Sunfire Matrix to maintain candidate files and file notes.

Skills

  • Effective communication and highly developed phone skills
  • Exceptional ability to overcome prospect resistance
  • High drive and motivation - Alpha Producer
  • Medicare Subject Matter Expert
  • Highly Developed Coaching and Training Capabilities
  • Licensed in all 50 States
  • Proficient software and computer abilities

Certification

  • Licensed in 50 States
  • 2025 AHIP Certified
  • Certified RTS with all major carriers

Timeline

Medicare Advisor

Fidelity Investments
03.2022 - Current

Licensed Medicare Specialist

RB Insurance Group
09.2021 - 03.2022

Licensed Medicare Specialist

Eversurance
01.2021 - 08.2021

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Stephen Hindsley