Summary
Overview
Work History
Education
Skills
References
Timeline
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Isabel Klingbyll

Phoenix,AZ

Summary

Dynamic professional with a proven track record at UPS, adept in handling high-volume mail sorting and data entry with precision. Excelled in customer service and operational efficiency, enhancing team collaboration and workflow. Skilled in inventory management and interpersonal communication, driving sales growth and customer engagement at PixelCrafterProductions.

Overview

6
6
years of professional experience

Work History

Incoming Mail Clerk

DPC&S
07.2024 - Current
  • Managed high volumes of incoming mail, performing accurate sorting and timely distribution
  • Executed keying and data entry tasks with attention to detail, while balancing and handling cash transactions
  • Maintained organized records, contributing to enhanced operational efficiency and workflow support
  • Collaborated effectively with team members, demonstrating strong communication skills in a fast-paced environment
  • Reviewed documents such as manifests, labels, shipping papers, and safety data sheets to determine appropriate response measures for hazardous material incidents.

Online Business Owner

PixelCrafterProductions
09.2018 - Current
  • Founded and directed PixelCrafterProductions, an online business, overseeing all operations
  • Implemented effective business strategies to drive sales growth and enhance customer engagement
  • Crafted personalized crafts tailored to diverse client preferences, ensuring high-quality standards
  • Established a robust online presence via social media, while managing order fulfillment and inventory logistics

Sales Associate

The UPS Store
01.2024 - 04.2024
  • Delivered outstanding customer service as a Sales Associate at The UPS Store, adeptly assisting customers with shipping, printing, and various services to meet their needs
  • Utilized computer systems and equipment to process transactions, track shipments, and ensure seamless operations
  • Maintained a tidy and well-organized store environment to enhance the overall customer experience
  • Supported UPS product promotion and upselling initiatives while addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

High School Diploma -

Primavera Online High School
02.2019

Skills

  • Strong organizational abilities
  • Effective problem-solving skills
  • Order fulfillment
  • Shipping logistics
  • Inventory management
  • Excellent communication skills
  • Interpersonal skills
  • Team collaboration
  • Health and safety compliance
  • Quality assurance
  • Bloodborne pathogens
  • Customer service
  • Data integrity
  • Data entry software
  • Typing speed
  • Production goal setting

References

  • Shawn Gramlich, Supervisor at DPC&S, (623) 385 - 0297
  • Alaina Parise, Coworker at The UPS Store, (602) 576 - 5836
  • Elliot Jonsson, Client (PixelCrafterProductions), (862) 289 - 4961

Timeline

Incoming Mail Clerk

DPC&S
07.2024 - Current

Sales Associate

The UPS Store
01.2024 - 04.2024

Online Business Owner

PixelCrafterProductions
09.2018 - Current

High School Diploma -

Primavera Online High School
Isabel Klingbyll