Stephen Magid
Glendora
Summary
Dynamic leader with a proven track record at Victra Verizon Wireless, enhancing customer loyalty and driving revenue growth through innovative sales strategies and quality service. Proficient in staff training and development, and cross-functional team coordination. Achieved consistent year-over-year contribution increases, demonstrating exceptional problem-solving and relationship-building skills.
Overview
10
10
years of professional experience
Work History
Lead General Manager
Victra Verizon Wireless
04.2022 - Current
- Delivered exceptional customer experiences, resolving issues quickly and effectively to build loyalty within the client base.
- Fostered a culture of continuous improvement by encouraging employee feedback and addressing concerns promptly.
- Ensured high-quality products and services were delivered to customers by implementing rigorous quality control measures.
- Enhanced team productivity with regular performance evaluations and targeted coaching sessions.
- Held team huddles and meetings, providing opportunities for skill-building and career advancement within the organization.
- Achieved consistent revenue growth by developing innovative sales strategies and building strong customer relationships.
- Increased Contribution YOY every year.
Sales Manager
Gowireless
11.2014 - 04.2022
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded monthly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Education
Bachelor of Science - Business Management
Rowan University
Glassboro, NJ05-2000
Skills
- Staff training and development
- Cross-functional team coordination
- Workforce planning
- Time management
- Efficient multi-tasker
- Leadership and team building
- Verbal and written communication
- Problem resolution
- Relationship building
- Goal setting
- Team building
- Deadline oriented
Accomplishments
Multi time Circle of Excellence member with Gowireless, for top 5% sales volume in the company.
2022 Presidents Club winner for Victra
Timeline
Lead General Manager
Victra Verizon Wireless
04.2022 - Current
Sales Manager
Gowireless
11.2014 - 04.2022
Bachelor of Science - Business Management
Rowan University
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