Stephen Malcolm
Royal Palm Beach,FL
Summary
Dynamic and dedicated professional with a proven track record at Jon Smith's Subs, excelling in event catering coordination and customer engagement. Known for efficient food handling and a constructive workplace demeanor, I thrive in fast-paced environments, ensuring client satisfaction and effective team collaboration. Passionate about delivering exceptional service and maintaining optimal stock levels.
Overview
8
8
years of professional experience
Work History
Store Associate
Jon Smith's Subs
West Palm Beach
09.2021 - 09.2024
- Handled catering operations effectively.
- Managed inventory restocking and supply replenishment.
- Expanded role by taking on extra duties.
- Adapted to different positions to ensure customer satisfaction.
Helper
Tony's Subs and Restaurant
Riviera Beach
01.2017 - 06.2023
- Continually supported front counter and kitchen.
- Handled order placements through both face-to-face communication and phone calls.
- Executed preparation of customer orders.
- Delivered prompt task execution to maintain high levels of client contentment.
- Collaborated effectively with team to enhance the customer experience.
Store Associate
RaceTrac
Royal Palm Beach
12.2020 - 09.2021
- Delivered prompt and polite customer service.
- Ensured cleanliness of interior and exterior store areas.
- Maintained professional communication to ensure customer satisfaction.
- Maintained optimal stock levels in all assigned areas.
- Processed sales transactions using cash register systems while also managing inventory tasks.
Food Prep
Outback Steakhouse
Royal Palm Beach
11.2019 - 11.2020
- Delivered quick and timely meals in a fast-paced setting.
- Evaluated and updated menu selections.
- Prepared high-volume meals efficiently.
- Received and shelved inventory efficiently.
- Facilitated tasks to benefit team.
Cashier/Retail Sales Associate
Burlington
Royal Palm Beach
04.2019 - 10.2020
- Helped customers locate items.
- Handled sales accurately with a focus on service.
- Upheld a positive professional atmosphere unfailingly.
Education
Highschool Diploma -
The Learning Foundation of Florida
Royal Palm Beach05.2017
Skills
- Customer Engagement
- Efficient Food Handling
- Stock Inventory Oversight
- Event Catering Coordination
- Shelf Inventory Management
- Customer Demand Planning
- Food Service Operations
- Cash Handling Expertise
- Merchandising and Inventory Control
- Prioritization Skills
- Microsoft Software Skills
- Communication Skills
- Constructive Workplace Demeanor
- Effective Team Collaboration
Languages
English
Timeline
Store Associate
Jon Smith's Subs
09.2021 - 09.2024
Store Associate
RaceTrac
12.2020 - 09.2021
Food Prep
Outback Steakhouse
11.2019 - 11.2020
Cashier/Retail Sales Associate
Burlington
04.2019 - 10.2020
Helper
Tony's Subs and Restaurant
01.2017 - 06.2023
Highschool Diploma -
The Learning Foundation of Florida
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