Stephen Martinez
Amarillo,TX
Summary
Restaurant manager with broad experience leading front-of-house and back-of-house operations, including scheduling, hiring, training, payroll, inventory, and vendor ordering. Manages labor, food costs, and menu planning to support efficient service, stronger guest satisfaction, and profitable day-to-day operations.
Overview
11
11
years of professional experience
Work History
General Manager
Maestro Taquero
Amarillo, Texas
05.2026 - 10.2026
- Schedule, train, and coach front-of-house and kitchen staff.
- Helped monitor inventory, vendor orders, and food supply levels.
- Helped review cash handling, deposits, and daily sales reports.
- Helped monitor labor needs and adjust staffing for busy service periods.
- Helped support daily operations across budgeting, staffing, scheduling, inventory control, customer service, and sales.
General Manager
Shark Beach
Amarillo, Texas
07.2021 - 05.2026
- Oversaw restaurant operations, coordinating scheduling, hiring, and training of new staff to ensure efficient service delivery.
- Managed weekly inventory and ordered supplies, maintaining optimal stock levels to support daily operations.
- Track food sales, labor, and costs to maintain profitability.
- Monitor vendor pricing and sales to secure best deals.
- Analyzed market trends to introduce new menu items, increasing customer satisfaction and driving repeat business.
Assistant Manager
Twin Peaks
12.2022 - 03.2024
- Achieved front-of-house excellence by implementing effective service strategies., surpassing sales targets. Oversaw bar operations, fostering guest relationships. Developed staff leadership, optimized inventory, and controlled costs.
- Ensured quality front-of-house operations, met sales targets, and oversaw bar activities to enhance guest experience.
- Revamped bar activities, enhancing the guest experience. Implemented staff development programs, streamlined inventory management, and refined cost control measures.
- Interacted with guests to improve customer satisfaction and foster repeat business.
- Develop leadership skills among front-of-house staff, contributing to a cohesive team.
- Managed ordering, food inventory, and scheduling to support operational efficiency.
- Control labor and food costs, performing all opening and closing duties.
General Manager
Liberty Food Service
08.2018 - 04.2020
- Coordinated weekly menu planning, ordering, and inventory control for kitchen and vending services, ensuring optimal food availability.
- Optimized kitchen operations, managing inventory, staff, and costs while maintaining high food quality standards and ensuring compliance with regulations.
- Oversaw labor, food, and supply costs, ensuring budget adherence and cost efficiency.
- Scheduled and supervised staff, enhancing team productivity and service quality.
- Streamlined menu planning and catering strategies for plant events, improving customer satisfaction and operational efficiency.
- Planned and executed plant catering events, resulting in positive feedback and repeat engagements.
- Handled payroll, bank deposits, and staff training, contributing to smooth operations.
FOH Manager
Cask and Cork
08.2017 - 08.2018
- Managed comprehensive FOH operations, overseeing staff scheduling, payroll, and financial responsibilities. Ensured smooth functioning of multi-level restaurant with diverse dining areas.
- Managed FOH scheduling, payroll, and bank deposits, ensuring financial accuracy and accountability.
- Trained and hired staff, creating a cohesive team that improved service efficiency.
- Coordinated operations across two bars and two dining areas, optimizing service delivery in diverse settings.
- Built strong customer relationships, driving repeat business and customer satisfaction.
- Maintained restaurant cleanliness and compliance with inspection procedures.
Bartender/ Assistant Manager
Red River Steakhouse
09.2015 - 08.2017
- Managed bar activities to deliver high-quality service and streamline operations.
- Developed new drink specials, boosting customer satisfaction and sales.
- Oversaw inventory control and liquor orders to maintain optimal stock levels and prevent shortages.
- Trained bar and FOH staff on beverage knowledge to elevate service quality and customer experience.
- Handled check-outs, tip outs, and end-of-shift deposits, ensuring financial accuracy.
Skills
- Restaurant operations
- Labor management
- Inventory management
- Cost control
- Menu planning
- Financial reporting
- POS reporting
Timeline
General Manager
Maestro Taquero
05.2026 - 10.2026
Assistant Manager
Twin Peaks
12.2022 - 03.2024
General Manager
Shark Beach
07.2021 - 05.2026
General Manager
Liberty Food Service
08.2018 - 04.2020
FOH Manager
Cask and Cork
08.2017 - 08.2018
Bartender/ Assistant Manager
Red River Steakhouse
09.2015 - 08.2017