Summary
Overview
Work History
Skills
Certification
Golf
Additional Information
Timeline
Generic

Stephen McClendon

Deer Park,TX

Summary

A seasoned Operations Manager with a proven track record at Linden Bulk Transportation Co, I excel in operations management and team leadership. My expertise in workflow optimization and employee motivation has significantly enhanced customer satisfaction and operational efficiency. Skilled in MS Office and adept at fostering client relationships, I drive performance and deliver results.

Forward-thinking team leader skilled at operating departments efficiently to meet goals.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Seasoned Operations Manager and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager

Linden Bulk Transportation Co
12.2018 - 09.2024
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Skills

  • Problem-solving
  • MS office
  • Operations management
  • KPI tracking
  • Decision-making
  • Workflow optimization
  • Production
  • Employee motivation
  • Operations oversight
  • Client relationships
  • Team leadership

Certification

Recipient of the Dale Carnage Highest achievement award.

Golf

I am an avid golfer enjoying playing at least once a week, or when ever able.

Additional Information

I am a veteran of the United States Navy ( Desert Storm).

Timeline

Operations Manager

Linden Bulk Transportation Co
12.2018 - 09.2024
Stephen McClendon