Stephen Moore
Region Manager
Houston,Texas
Summary
Professional and results-oriented regional manager with experience in managing customer-facing industries and operations. Proven success in leading staff, maximizing the performance of field operations, and reaching the company's financial objectives. Strong experience in training, mentorship, and customer relations. Demonstrated ability to manage compliance and encourage a culture of excellence and a high standard of work.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Regional Manager
Rollins, Inc
12.2021 - Current
- Leading regional operations across five states, ensuring adherence to company policies and regulatory compliance.
- Prioritized team safety and competency to minimize risks to both individuals and the organization.
- Strategically drove sales growth and expanded the customer base through meticulous planning, training, and execution.
- Maintained financial accountability by effectively managing budgets and controlling expenses.
District Manager
Trutech Wildlife Service
10.2018 - 12.2021
- Led and supervised wildlife operations within the DFW metro area, ensuringadherence to company policies and regulatory requirements.
- Trained and mentored team members in wildlife biology, entomology, andoperational procedures, fostering a culture of excellence and customer satisfaction.
- Managed and optimized field operations, including route management and resourceallocation to achieve efficiency and growth targets.
- Maintained financial accountability for the district, including
Director Of Operations
Papa John's PIZZA • Dallas
Fort Worth, Texas
10.2017 - 10.2018
- Lead management supervision of restaurant operations ensuring peopledevelopment, product quality, customer satisfaction, image management, restaurantprofitability, and assimilation into Papa John’s culture.
- Managed a team of approximately 100+ employees across seven locations.
- Implement targeted marketing and developmental strategy to meet and exceedfinancial and business objectives.
Training General Manager
Papa John's International
San Marcos, Texas
08.2016 - 10.2017
General Manager
Papa John's
03.2015 - 08.2016
Shift Manager
Papa John's
11.2012 - 03.2015
Financial Analyst
Texas State Student Managed Investment Fund
01.2014 - 05.2014
Education
MBA -
The University of Texas At Arlington
Arlington, TX 08.2021 - 10.2022
BBA - Finance
Texas State University
San Marcos, TX 08.2010 - 05.2014
Skills
Interviews, Training, Leadership, Sales, Customer Service, Operations, Forecasting, Marketing, Analysis, Inventory Management, Microsoft Office
Timeline
Regional Manager
Rollins, Inc
12.2021 - Current
MBA -
The University of Texas At Arlington
08.2021 - 10.2022
District Manager
Trutech Wildlife Service
10.2018 - 12.2021
Director Of Operations
Papa John's PIZZA • Dallas
10.2017 - 10.2018
Training General Manager
Papa John's International
08.2016 - 10.2017
General Manager
Papa John's
03.2015 - 08.2016
Financial Analyst
Texas State Student Managed Investment Fund
01.2014 - 05.2014
Shift Manager
Papa John's
11.2012 - 03.2015
BBA - Finance
Texas State University
08.2010 - 05.2014
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